[SOLVED] Computer crashing after loading and running games

[lG Ares]

Over the past couple of days I've been having an issue where whenever I run a game, it crashes fairly quickly after the game is up and running. These crashes result in no BSOD and always restart the computer immediately. This morning windows came out with an update which I installed, after running a game I lost picture and stopped receiving video feed from my GPU but it was still on and running. I got a BSOD and afterward and I did a quick restart. After rebooting played games for an hour and everything seems fine for now; however, I still feel very uneasy and want to make sure the issues that plagued my system are gone for good.

I first felt like it was a bad PSU because of the random restarts without BSOD, so I wiped my computer clean and did a fresh install of windows; however, this did not fix the restarting issues, so I made sure to update all my drivers again, but to no avail.

as of this morning, i made sure that my CPU, GPU, and motherboard were not overheating (which they weren't).
in bios I noticed my 12v rail was 11.4 instead of the usual 12 that I remember getting

the only things that i can think of are:

1. Bad PSU
2. Bad GPU drivers, or conflict with drivers
3. Fried or bad soldering on the motherboard

any input is helpful!


specs:
windows 10 64 bit
rog strix x570-e gaming
asus tuf 3080 Ti
ryzen 9 5900x
rm 1000w gold corsair PSU
4x 8 gb 3200 ram

 

[Koekieezz]

Over the past couple of days I've been having an issue where whenever I run a game, it crashes fairly quickly after the game is up and running. These crashes result in no BSOD and always restart the computer immediately. This morning windows came out with an update which I installed, after running a game I lost picture and stopped receiving video feed from my GPU but it was still on and running. I got a BSOD and afterward and I did a quick restart. After rebooting played games for an hour and everything seems fine for now; however, I still feel very uneasy and want to make sure the issues that plagued my system are gone for good.

I first felt like it was a bad PSU because of the random restarts without BSOD, so I wiped my computer clean and did a fresh install of windows; however, this did not fix the restarting issues, so I made sure to update all my drivers again, but to no avail.

as of this morning, i made sure that my CPU, GPU, and motherboard were not overheating (which they weren't).
in bios I noticed my 12v rail was 11.4 instead of the usual 12 that I remember getting

the only things that i can think of are:

1. Bad PSU
2. Bad GPU drivers, or conflict with drivers
3. Fried or bad soldering on the motherboard

any input is helpful!


specs:
windows 10 64 bit
rog strix x570-e gaming
asus tuf 3080 Ti
ryzen 9 5900x
rm 1000w gold corsair PSU
4x 8 gb 3200 ram

follow this step by step in order (read till end):

• Go to bios, disable xmp and run normally
• Disconnect from internet
• Uninstall gpu driver using DDU (clean and do not restart).
• Uninstall all the processors (is a must, should be 24 on yours, also when it asks for restart, click on no and keep uninstalling all processors) on device manager like this:
  
  
  
  
  
• Uninstall AMD Chipset Software in control panel (if there is none, skip it.)
  
  
• restart the pc to bios, disable AMD fTPM and secure boot, save and exit, go to bios again, flash to this latest bios, then after updating bios go to bios again, then load default or optimized settings, disable CSM, enable Above 4G Decoding and Resizable bar option (these 2 options wont be available unless CSM is disabled), then save and exit.
  
  
• boot up to windows and install the latest Chipset driver (should be ver 4.03.xx), then reboot.
  
  
• Install the latest nvidia driver, and then connect to internet.
  
  *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did). Download needed files (highlighted word) before doing step 1, do the step by orders.
  
  
• Run cmd as admin, then do chkdsk /x /f /r, after that do sfc /scannow
  
  
• And check windows update if there is any and install them (except chipset in optional update). Don't forget to turn on Hardware Accelerated GPU Scheduling (Nvidia GPUs only) in graphics settings and reboot.
  
  
• Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
  
  

I prolly could help on the memory, could you give an info on thaiphoon burner read and zentimings read.

if its 4x8, then try to enable fastest xmp profile, then put go to advanced dram timings (or dram timings), input this: RTT_Nom at 7, RTT_WR at 3, and RTT_Park at 1

 

[lG Ares]

follow this step by step in order (read till end):

• Go to bios, disable xmp and run normally
• Disconnect from internet
• Uninstall gpu driver using DDU (clean and do not restart).
• Uninstall all the processors (is a must, should be 24 on yours, also when it asks for restart, click on no and keep uninstalling all processors) on device manager like this:
  
  
  
  
  
• Uninstall AMD Chipset Software in control panel (if there is none, skip it.)
  
  
• restart the pc to bios, disable AMD fTPM and secure boot, save and exit, go to bios again, flash to this latest bios, then after updating bios go to bios again, then load default or optimized settings, disable CSM, enable Above 4G Decoding and Resizable bar option (these 2 options wont be available unless CSM is disabled), then save and exit.
  
  
• boot up to windows and install the latest Chipset driver (should be ver 4.03.xx), then reboot.
  
  
• Install the latest nvidia driver, and then connect to internet.
  
  *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did). Download needed files (highlighted word) before doing step 1, do the step by orders.
  
  
• Run cmd as admin, then do chkdsk /x /f /r, after that do sfc /scannow
  
  
• And check windows update if there is any and install them (except chipset in optional update). Don't forget to turn on Hardware Accelerated GPU Scheduling (Nvidia GPUs only) in graphics settings and reboot.
  
  
• Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
  
  

I prolly could help on the memory, could you give an info on thaiphoon burner read and zentimings read.

if its 4x8, then try to enable fastest xmp profile, then put go to advanced dram timings (or dram timings), input this: RTT_Nom at 7, RTT_WR at 3, and RTT_Park at 1

i will try this out, if this doesn't work, what could it be?

 

[Koekieezz]

i will try this out, if this doesn't work, what could it be?

if you had a chance to use a lower card anything below 3080ti, as old as 690 or 590 (both gtx, since they're power hungry) and it didnt crash, could be the gpu itself. you need to eliminate it one by one if it still does not work, either gpu, mobo, cpu, or ram.