Computer Crashing, need help from you pros!

[awetosis]

Hello, my friend and I have been playing Warcraft with each other and her 1 year old computer(PC) that runs Windows 10 will randomly restart her computer. It happens when she is on Discord and Warcraft is Running. It instantly boots back up because she has a solid state. What information would you guys like in order to help troubleshoot? BTW love this site, I'm totally not tech savy but you guys have helped me a ton!

 

[Greeko85]

Hey there mate. If you could post the full system specs please. Also with the crashes; is it a straight reboot or is there an error screen such as BSOD? Is this issue isolated when playing WoW or does it happen at other times as well?

 

[awetosis]

Just WoW(That's all she does on her PC) and straight reboot, like a reset. Sorry I am Windows 10 dumb, best method to snipping tool the info you want? How do we access it, thanks for helping!

Below is the specs i think you are asking for

https://imgur.com/a/1QSVkIq

 

[Greeko85]

Unfortunately I can't open the image (I am at work so image sharing sites are blocked) so hopefully someone else can chime in in the mean time otherwise I'll get back to you when I finish. From what i know so far it could be a variety of reasons-does she play any other game or perform any task that would put the system under load?

 

[awetosis]

just world of warcraft, discord, and google chrome. Her temps never exceed 57c

 

[awetosis]

looking for ideas on what causes this

 

[Greeko85]

Could you please list the full system specs by writing them out? I'm specifically interested in the psu.