Specs
RX: 6700xt, which I installed two days ago.
i5-8600k
z370p d3
16gb ram (Forgot what, and how to check)
EVGA SuperNOVA 650 G2, 80+ GOLD 650W
Problem
Whole computer crash. Main monitor goes black, secondary monitor goes green. No error message.
First crash was today while playing hitman 3. After rebooting computer, it crashed quickly after again.
Touched GPU, was very hot to touch but I don't have a history of touching GPUs so couldn't tell if it was too hot. Considering I'd been playing a demanding game for a few hours it being hot seems...natural.
Left PC off for a bit, crashed again under non-intensive conditions after about 5 minutes, GPU was cool.
After about the 8th crash (I was trying things to fix it), it would start immediately crashing on startup and I'm now in safe mode (albeit a bit late). Safe mode seems well...safe.
Steps taken
Removed and reinstalled GPU.
Removed drivers (via DDU) and reinstalled.
Ran Malwarebytes scan. Probably unrelated but worth mentioning, malwarebytes had somehow been broken and I had to reinstall over it to get it working. There were seven results which I removed.
Other notes
My previous, previous card to this (I downgraded then upgraded) was a 3080. I ran that with literally zero problems whatsoever. I think that likely rules out PSU unless it just died now,
To reiterate from specs, I installed this card two days ago. It's not like it's suddenly just started as I put in the new one.
I can try my old GPU if I have to, but it's currently in another build so a bit of a hassle. There's also the fact I want to know if this GPU is dead or something else.
Reliability history gives me the very useful error log of "Windows was not properly shut down" followed by "The previous system shutdown at 6:21:31 PM on 4/25/2021 was unexpected."
Thanks in advance for any help.
Edit: Am currently on a 770 now and working fine. Would still obviously like to resolve what's causing the GPU issue and if I have to RMA or not.
Edit two: After talking to a friend they asked for sensors screenshots from hwinfo so I'm just going to throw them up here in below link as well even though he said they seem fine.
View: https://imgur.com/a/cRL6u4U
RX: 6700xt, which I installed two days ago.
i5-8600k
z370p d3
16gb ram (Forgot what, and how to check)
EVGA SuperNOVA 650 G2, 80+ GOLD 650W
Problem
Whole computer crash. Main monitor goes black, secondary monitor goes green. No error message.
First crash was today while playing hitman 3. After rebooting computer, it crashed quickly after again.
Touched GPU, was very hot to touch but I don't have a history of touching GPUs so couldn't tell if it was too hot. Considering I'd been playing a demanding game for a few hours it being hot seems...natural.
Left PC off for a bit, crashed again under non-intensive conditions after about 5 minutes, GPU was cool.
After about the 8th crash (I was trying things to fix it), it would start immediately crashing on startup and I'm now in safe mode (albeit a bit late). Safe mode seems well...safe.
Steps taken
Removed and reinstalled GPU.
Removed drivers (via DDU) and reinstalled.
Ran Malwarebytes scan. Probably unrelated but worth mentioning, malwarebytes had somehow been broken and I had to reinstall over it to get it working. There were seven results which I removed.
Other notes
My previous, previous card to this (I downgraded then upgraded) was a 3080. I ran that with literally zero problems whatsoever. I think that likely rules out PSU unless it just died now,
To reiterate from specs, I installed this card two days ago. It's not like it's suddenly just started as I put in the new one.
I can try my old GPU if I have to, but it's currently in another build so a bit of a hassle. There's also the fact I want to know if this GPU is dead or something else.
Reliability history gives me the very useful error log of "Windows was not properly shut down" followed by "The previous system shutdown at 6:21:31 PM on 4/25/2021 was unexpected."
Thanks in advance for any help.
Edit: Am currently on a 770 now and working fine. Would still obviously like to resolve what's causing the GPU issue and if I have to RMA or not.
Edit two: After talking to a friend they asked for sensors screenshots from hwinfo so I'm just going to throw them up here in below link as well even though he said they seem fine.
View: https://imgur.com/a/cRL6u4U
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