[SOLVED] Computer crashing when put under any sort of stress

[bee_feet]

My computers seem to have an issue with being put under any sort of pressure after a while it just blackout crashes, This doesn't occur instantly but after a little time of let's say discord and playing a video game. This also occurs if I have too many tabs of chrome open even though my PC is quite powerful.

I originally thought it was a PSU issue but I've ruled that out, The only issues I can think of is one of my GPU fans something hitting the edge and making a loud scraping noise and slowing down and having to catch back up but crashes have occurred frequently without it making noise. The other is that my lower fan closest to my PSU is limp and might affect airflow and cause the PSU to overheat and turn off

If you have any suggestions thanks in advance

Specs:
Win 10

Cooler Master Hyper 212 RGB Black Edt

CPU: 11th Gen Intel Core i7-11700K

RAM: HyperX Fury RGB DDR4 2666MHz 32GB

GPU: Nvidia 2080 TI 11GB

Motherboard: ASUS PRIME H570-PLUS motherboard

Power Supply: Corsair TX850M, 850W PSU

SSD: Kingston A2000 250GB NVMe M.2 SSD

Case: MSI MPG GUNGNIR 110R Midi Tower

 

[ssbaraskar99]

As you said :

• any sort of pressure after a while it just blackout crashes

• say discord and playing a video game

• too many tabs of chrome open

• cause the PSU to overheat and turn off

• GPU fans something hitting the edge

with all of the above points I estimate that, you are probably having a Overheating Issue.

Let's approach this issue from small possibilities then move on to big.

1st thing Clear out the fan obstruction ! Nothing should touch fans, they will get damaged or Computer might think fan is failing and may give false warning!!



Remove the side-panel, allow air to flow & check if it crashes.

When computer starts, they don't use CPU- GPU much hence less heat.
But when you run Browsers or Games they both use CPU & GPU.


Tried all the above and still issues then try :

1. Install HWiNFO Software
2. Open it , it will show you temperatures, keep an eye on CPU & GPU temperature.
3. On the bottom right, besides the clock icon there is Spreadsheet icon. Click it, it will record all temperatures voltages etc.
4. Now start your chrome use it the way you use. OR you can use Prime95 to stress the CPU. OR Download AIDA64 you can test both CPU GPU in it.
5. Try to keep an eye on temperatures shown in HWiNFO, when you stress test it.
6. If your machine crashes, after boot open that file & look at temperatures. If they are above, 90 -95 its an overheating issue.
7. Re-apply thermal paste to CPU or GPU whoever is running hot.

if all the above is fine then,

1. Check PSU voltages, which will get recorded in the above, spreadsheet/CSV file.
2. HWiNFO software might give you an RED color text if things aren't as supposed to be.

if all the above is fine then,
Try to find Answers for this:
Does Task Manager shows anything unusual like some software 100% CPU usage even when when you do nothing.
Did you update any driver recently?
Any Windows Update ?

- i hope this helps,
-Thank you

 

[bee_feet]

As you said :

with all of the above points I estimate that, you are probably having a Overheating Issue.

Let's approach this issue from small possibilities then move on to big.

1st thing Clear out the fan obstruction ! Nothing should touch fans, they will get damaged or Computer might think fan is failing and may give false warning!!



Remove the side-panel, allow air to flow & check if it crashes.

When computer starts, they don't use CPU- GPU much hence less heat.
But when you run Browsers or Games they both use CPU & GPU.


Tried all the above and still issues then try :

1. Install HWiNFO Software
2. Open it , it will show you temperatures, keep an eye on CPU & GPU temperature.
3. On the bottom right, besides the clock icon there is Spreadsheet icon. Click it, it will record all temperatures voltages etc.
4. Now start your chrome use it the way you use. OR you can use Prime95 to stress the CPU. OR Download AIDA64 you can test both CPU GPU in it.
5. Try to keep an eye on temperatures shown in HWiNFO, when you stress test it.
6. If your machine crashes, after boot open that file & look at temperatures. If they are above, 90 -95 its an overheating issue.
7. Re-apply thermal paste to CPU or GPU whoever is running hot.

if all the above is fine then,

1. Check PSU voltages, which will get recorded in the above, spreadsheet/CSV file.
2. HWiNFO software might give you an RED color text if things aren't as supposed to be.

if all the above is fine then,
Try to find Answers for this:
Does Task Manager shows anything unusual like some software 100% CPU usage even when when you do nothing.
Did you update any driver recently?
Any Windows Update ?

- i hope this helps,
-Thank you

Hi I have done what you asked and it only started overheating when I started to stress test the FPU aswell. It quickly ran to its limit but didn't crash but I still think you are onto something here. As for running the Cpu and Gpu only it showed a stable 78 celsius

 

[ssbaraskar99]

Hi I have done what you asked and it only started overheating when I started to stress test the FPU aswell. It quickly ran to its limit but didn't crash but I still think you are onto something here. As for running the Cpu and Gpu only it showed a stable 78 celsius

So does it crash know ? All good ?
Check for any loose cables ! Reconnect cables properly.
Did you looked at temperatures and voltages in Hwinfo ?

 

[bee_feet]

So does it crash know ? All good ?

At the moment I don't have thermal paste and am avoiding using my computer for safety but I will get back with to you tomorrow

 

[ssbaraskar99]

At the moment I don't have thermal paste and am avoiding using my computer for safety but I will get back with to you tomorrow

Try taking it a repair shop. If you feel unsafe, then let professional find the issue.

 

[bee_feet]

Try taking it a repair shop. If you feel unsafe, then let professional find the issue.

Hi I have reapplied thermal paste as instructed and found that the computer still overheats but it was crashing less frequently.
Doing a stress test of fpu still shows overheating issues

 

[ssbaraskar99]

Hi I have reapplied thermal paste as instructed and found that the computer still overheats but it was crashing less frequently.
Doing a stress test of fpu still shows overheating issues

FPU test is floating point calculation test. This test is bit heavy for every CPU.

I would like to ask is your processor overclocked ?
Try running it at factory default settings.

 

[Zerk2012]

Hi I have reapplied thermal paste as instructed and found that the computer still overheats but it was crashing less frequently.
Doing a stress test of fpu still shows overheating issues

That cooler is nothing near enough for that processor.

 

[bee_feet]

That cooler is nothing near enough for that processor.

That did cross my mind aswell

could you recommend one perhaps? i was thinking of something like this but I doubt it will fit in my case
https://www.inet.se/produkt/5323464...JrGOqf8QPNq8aAkNaEALw_wcB&gclsrc=aw.ds#jamfor

 

[bee_feet]

FPU test is floating point calculation test. This test is bit heavy for every CPU.

I would like to ask is your processor overclocked ?
Try running it at factory default settings.

No, the processor is at its default value and I have a new cooler for better performance, It still crashes but only under higher stress now