Computer Critical Issue

JamJam112233

Prominent
Jul 23, 2017
2
0
510
Hey guys!
I've got a gaming PC that I have had an issue with for a while now and I was hoping you guys could help me.

These are my specs:
Motherboard: MSI 760GA-P42(FX)
Ram: 16gb corsair
Graphics: Geforce GTX 980 (8gb ddr5)
CPU: AMD Fx6350
PSU: 600watt corsair PSU

I can ensure there is plenty of air flow so over heating shouldn't be a issue. I have 4 fans (2 intake, 2 outtake) but I am running stock cooler for CPU (But it isn't overclocked)

My issue is my computer sometimes freezes for around 30 seconds (audio from a video still playing) then the audio buzzes, and then it just reboots. No warning, nothing. Acts as if it was just switched on, I checked my CPU and GPU temps and they were fine. What I have noticed though is I get a "Critical Error" in the Event View called "Kernel Power 41 (63)" There is no technical details attached just the message, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

If you guys could help me out I would be very grateful, thanks in advance!

Edit:
I have also installed a fresh copy of windows but no luck :/
 
Solution
The issue could caused due to RAM.
16gb corsair is a vague description of your memory.
You may want to post a part number of the memory or a link to it.

In BIOS, Memory-Z
Easily keep an eye on your memory settings with Memory-Z. Memory-Z displays your memory's SPD timing information in one easy overview.
The issue could caused due to RAM.
16gb corsair is a vague description of your memory.
You may want to post a part number of the memory or a link to it.

In BIOS, Memory-Z
Easily keep an eye on your memory settings with Memory-Z. Memory-Z displays your memory's SPD timing information in one easy overview.
 
Solution




I'm going to have look at possibly changing the power supply, the ram seems OK after multiple test using Window's memory checker. I might borrow a PSU and see how that goes, I'll update you guys soon!