Question Computer does not turn on

Sep 4, 2019
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Hello all,

I received my PC and it would not turn on, i contacted the manufacturer and they have sent me a new PSU. The PC still does not turn but when my mouse is plugged in it lights up. Everything is hooked up correctly to include the Case connectors. Anyone have any idea what it could be ? Any help is appreciated. Down below are the specs.
Model
Brand ABS Computer Technologies
Series Mage E
Model ALA115

Processor
AMD Ryzen 5 2600 3.40 GHz
Processor Main Features
64 bit 6-Core Processor
Cache Per Processor
16 MB L3 Cache
Memory
16 GB DDR4 3000 MHz
Storage
512 GB SSD
Graphics
NVIDIA GeForce GTX 1660 Ti 6 GB
Power Supply RX500 XT500W
Case
Rosewill Tempered Glass and Steel SPECTRA C100 (4 x Blue LED fans)
Operating System
Windows 10 Home 64-bit

Motherboard
Chipset
AMD A320

CPU
CPU Type
Ryzen 5 2nd Gen
CPU Speed
2600 (3.40 GHz)
L3 Cache Per CPU
16 MB
CPU Main Features
64 bit 6-Core Processor

Graphics
GPU/VGA Type
NVIDIA GeForce GTX 1660 Ti
Video Memory
6 GB GDDR6
Virtual Reality Ready
Yes

Memory
Memory Capacity
16 GB DDR4
Memory Speed DDR4 3000

Storage
SSD 512 GB
 

Diddly

Distinguished
Nov 2, 2006
354
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18,815
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Test to see if the power button is broken: If you remove the two wires for the on/off switch from the motherboard pins and connect the two pins together with something metal like a screw driver - just quickly connect then and remove the screwdriver, it doesn't need to be held constantly - does it power up?
 

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