Hi everyone, I have a not-so-slight problem with my PC in the past year.
Sometimes, while playing certain games, my PC would simply stop responding and the screen would become black.
It can happen both with newer games (Planetside 2, GTAV, Dark Souls), and with older games (PSX emulator running Front Mission 3, for example). However, not every game triggers it - some other games can be played smoothly without interruptions; Naruto Revolution, Ori, Skyrim, Dead or Alive 5 are some. At other times, the screen goes black even when watching videos on my PC.
Sometimes it would recover a few moments later, and there would be a message on the bottom right "AMD display driver stopped responding and has recovered". If it didn't recover I just had to reset the PC.
I of course looked for possible solutions and saw some people on the forums write about these incidents, and some of them were even resolved. I'll specify what I did to try and resolve the problem, my specs, and everything else I can mention.
PC hardware:
CPU: Intel Core i5 3570 @ 3.40GHz
RAM: Corsair 2x4GB cards @ DDR3 1333 Mhz (CMX8GX3M2A1333C9)
GPU: AMD GIGABYTE Radeon R7 260X
Mobo: ASUS P8H61-M LE
Storage: 60GB SSD, 500 GB HDD, 2TB HDD
OS: Win7 64 bit Ultimate
Solutions I've read and done but didn't help:
-Ran a defragment
-Cleaned registry
-Updated my drives
-Updated my display drives after deleting them and everything related to them.
-tried rolling back to an older driver
-Tried deleting all possible graphic drivers and using Windows ones
-Updated mobo BIOS
-Cleaned dust
-Cooled CPU with friend's watercooling system.
-Swapping my GPU with my old Geforce GTS 450
Temperatures differ while playing different games, so no luck getting an average temp.
Voltages:
CPU CORE 0.864 V
MEMORY CONTROLLER 2.220 V
+3.3V 1.896 V
+5V 3.488 V
+12V 8.160 V
-12V (8.880) V
-5V (1.584) V
+5V HIGH THRESHOLD 0.242 V
CMOS BATTERY 1.668 V
I used the program WhoCrashed to try and find out what caused it eventually, but all I got was:
On Mon 4/20/2015 7:09:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042015-10155-01.dmp
uptime: (unknown)
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
I thank in advance to anyone who may seem to find an answer.
Sometimes, while playing certain games, my PC would simply stop responding and the screen would become black.
It can happen both with newer games (Planetside 2, GTAV, Dark Souls), and with older games (PSX emulator running Front Mission 3, for example). However, not every game triggers it - some other games can be played smoothly without interruptions; Naruto Revolution, Ori, Skyrim, Dead or Alive 5 are some. At other times, the screen goes black even when watching videos on my PC.
Sometimes it would recover a few moments later, and there would be a message on the bottom right "AMD display driver stopped responding and has recovered". If it didn't recover I just had to reset the PC.
I of course looked for possible solutions and saw some people on the forums write about these incidents, and some of them were even resolved. I'll specify what I did to try and resolve the problem, my specs, and everything else I can mention.
PC hardware:
CPU: Intel Core i5 3570 @ 3.40GHz
RAM: Corsair 2x4GB cards @ DDR3 1333 Mhz (CMX8GX3M2A1333C9)
GPU: AMD GIGABYTE Radeon R7 260X
Mobo: ASUS P8H61-M LE
Storage: 60GB SSD, 500 GB HDD, 2TB HDD
OS: Win7 64 bit Ultimate
Solutions I've read and done but didn't help:
-Ran a defragment
-Cleaned registry
-Updated my drives
-Updated my display drives after deleting them and everything related to them.
-tried rolling back to an older driver
-Tried deleting all possible graphic drivers and using Windows ones
-Updated mobo BIOS
-Cleaned dust
-Cooled CPU with friend's watercooling system.
-Swapping my GPU with my old Geforce GTS 450
Temperatures differ while playing different games, so no luck getting an average temp.
Voltages:
CPU CORE 0.864 V
MEMORY CONTROLLER 2.220 V
+3.3V 1.896 V
+5V 3.488 V
+12V 8.160 V
-12V (8.880) V
-5V (1.584) V
+5V HIGH THRESHOLD 0.242 V
CMOS BATTERY 1.668 V
I used the program WhoCrashed to try and find out what caused it eventually, but all I got was:
On Mon 4/20/2015 7:09:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042015-10155-01.dmp
uptime: (unknown)
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
I thank in advance to anyone who may seem to find an answer.
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