[SOLVED] Computer freezes and crashes programs?!

Aug 11, 2019
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So this started happening yesterday and i dont know what possibly could have happened my memory is all messed up it says im using 85-95% of it when i only have microsoft edge up (google doesnt work at all) i cant even play games anymore everything freezes and it just turns black after a while and i have to reboot this is really pissing me off and i want help ASAP

Also worth mentioning is that i have this annoying program installed for some reason after i updated windows i think called ”segurazo” or something like that and i cant delete it....
 
Aug 11, 2019
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sound like you have a malware.
download malwarebtye and remove them
Unfortunatley i dont know if im able to do that as soon as i start the virusscan it says error and malwarebyyes does not respond

Should i just factory reset my computer at this point?
 
Aug 11, 2019
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if you have your data backup. reinstall the os
I tried to scan it again after the blue screen and for some reason it worked and i found 93 threats and got rid of them for now everything seems to be working fine i will come back if it goes back to it... i still have Segurazo on my computer tho... oh well thanks alot anyways!
 

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