[SOLVED] Computer freezes and makes loud buzzing noise

[Zas34]

Specs
-Core i7 9700k ( no overclocking)
-Gigabyte aorus z370 gaming 7( I updated the bios to the latest version (15A))

• msi gaming x 1070 ( no overclocking)
• 32gb 3200mhz trident z ram

this problem has nothing to do with temps because they stay very cool and I checked it with msi afterburner. It happens to me randomly even when I’m just on the internet. Every once in a while it will freeze then go to the blue screen saying “ your pc ran into a problem and needs to restart”. I even tried resetting my whole computer and when I did that it said “there is a problem resetting your computer”. I eventually found a way around that and reset my whole computer and still have problems. When onto the internet for help trying to go into command prompt to scan my computer and it found nothing wrong. Any help would be appreciated Bc it just randomly started happening and I have no clue at all. Also my left monitor blacks out. It ends up going to a blue screen with a code saying “clock_watchdog_timeout”

I just ran a crash dump analysis and it came up with the module: ntoskrnl.exe. Thanks for the help. I just need to know how to fix it now.

 

[stefanos50]

I had the same problem using a pci-e riser for my GPU probably not enough power was going to the GPU from the pcie cable. I dont know if you use a pcie riser but its probably power related problem you should check your PSU.

 

[Zas34]

I had the same problem using a pci-e riser for my GPU probably not enough power was going to the GPU from the pcie cable. I dont know if you use a pcie riser but its probably power related problem you should check your PSU.

I do not use a pci-e riser. I have a 550w power supply so I have no idea if it’s underpowered or not. Like I said this has never happened before to me but now it’s happening on a daily bases.

 

[Nemesia]

You know what. I have a MSI Gaming X 1070 like you. The card is big and the heatsink is heavy. If the GPU is sagging a lot like it was on mine it gave me issues. Like freezing my computer when the GPU was not properly seated in the slot because of the sagging. What was happening is that the last 8 pin on the connectors was not touching the connectors inside the slot because of the sagging and sometime my GPUZ was showing 16x, 8x or 4x. I saw that when I was at 16x and the PC frooze it was at 8x or 4x after that. I knew it was the sagging creating this issue so I bought a GPU anti sag or I used a plastic piece to put under my GPU to remove the sag and so far I never had any more problem with it.

It could be your PSU but check the sag on that card. It could be your issue too.

 

[Zas34]

You know what. I have a MSI Gaming X 1070 like you. The card is big and the heatsink is heavy. If the GPU is sagging a lot like it was on mine it gave me issues. Like freezing my computer when the GPU was not properly seated in the slot because of the sagging. What was happening is that the last 8 pin on the connectors was not touching the connectors inside the slot because of the sagging and sometime my GPUZ was showing 16x, 8x or 4x. I saw that when I was at 16x and the PC frooze it was at 8x or 4x after that. I knew it was the sagging creating this issue so I bought a GPU anti sag or I used a plastic piece to put under my GPU to remove the sag and so far I never had any more problem with it.

It could be your PSU but check the sag on that card. It could be your issue too.

ya i will definitely check if it’s the sag. So you had yours plugged into the 16x slot and sometimes it would shows 8x or even 4x. How did you look to see that it was showing 8x or 4x. Thanks for the reply and the help.

 

[Nemesia]

ya i will definitely check if it’s the sag. So you had yours plugged into the 16x slot and sometimes it would shows 8x or even 4x. How did you look to see that it was showing 8x or 4x. Thanks for the reply and the help.

It was doing this on my old computer and I upgraded weeks ago and the only thing I moved from my old PC to my new is the GPU then one night on youtube the PC froze in the middle on a video. I used GPU-Z to see the 16x,8x,4x.

The moment I saw it was at 8x instead of 16x I knew it was the GPU because I totally forgot it was doing that on my old PC but on my old PC I do not have a chipset fan in the way of the GPU like on my new board so that's even worst now on my new PC. The chipset heatsink is pushing a little bit on the GPU and with the sag it just couldn't work and froze my PC randomly when the GPU decided it doesn't touch the connectors anymore.

I added a big plastic piece of anything under it while I'm waiting for an anti sag bracket.

The GPU was seated in first 16x slot. Download GPU-Z and look at the bus interface.

Here it's PCIe x16 3.0 supported and running at x16 1.1 (1.1 while idling. It jump to 3.0 when there is load on the GPU).

Later!