After looking all over Google and different forums I have yet to find a solution, so I decided I might try posting here, hopefully you guys can help me.
Minidump << Click to DL
The restart doesn't occur anytime in particular, the screen just freezes, everything on the screen remains as I last saw it, and computer becomes unresponsive. It occurs sometimes even if they computer is idle. Sometimes in the past computer would just reboot on its own, but mostly I have to press the power button down.
The problem didn't seem to begin after any hardware/software change, it just happened randomly during routine use of computer.
EDIT: I just found a way to force the freeze to happen and that is by stretching the windows task manager window (making WTM screen bigger). For some reason it causes it to happen, but the freeze isn't limited to that occasion.
Things to note would include:
Broken memory slot on my mobo (missing pins) so I only have one memory stick of 2GB instead of two.
I've tried replacing the PSU and the graphics card, no luck.
I reinstalled windows, formatting the hard drive.
All drivers should be up to date.
I've tried resetting the bios by removing the battery.
Temperatures for CPU are around 30-50 and GPU 35-60.
The freezes happen during safe mode as well.
Things I suspect:
Faulty motherboard, or the memory slot on the motherboard. I've ran memtest for about 8 hours, no errors found.
Faulty CPU.
Faulty HDD. I've done chkdsk, no problems.
Problematic BIOS.
Operating System
Windows 7 Home Premium 32bit
Hardware
Manufacturer Compaq-Presario
Family 103C_53316J
Product Name NC696AA-ABA SR5710Y
Motherboard
Manufacturer ECS
Model Iris8
Version 1.0
CPU
AMD Athlon(tm) Dual Core Processor 4450e 2.30 GHz
Cpu Socket Socket AM2 (940)
Max CPU Speed 3000 MHz
Memory
Memory Type DDR2
Installed Memory 2048 MBytes
Available Memory 2047 MBytes
Channels 1
Maximum Capacity 4096 MBytes
GPU
EVGA NVIDIA GeForce GT520 2GB
BIOS
BIOS Vendor Phoenix Technologies, LTD
Serial Number MXX9070JSN
BIOS Version V5.36
Let me know if there is anything you want to know, I'd love to get some help on the issue!
Thanks ahead.
Minidump << Click to DL
The restart doesn't occur anytime in particular, the screen just freezes, everything on the screen remains as I last saw it, and computer becomes unresponsive. It occurs sometimes even if they computer is idle. Sometimes in the past computer would just reboot on its own, but mostly I have to press the power button down.
The problem didn't seem to begin after any hardware/software change, it just happened randomly during routine use of computer.
EDIT: I just found a way to force the freeze to happen and that is by stretching the windows task manager window (making WTM screen bigger). For some reason it causes it to happen, but the freeze isn't limited to that occasion.
Things to note would include:
Broken memory slot on my mobo (missing pins) so I only have one memory stick of 2GB instead of two.
I've tried replacing the PSU and the graphics card, no luck.
I reinstalled windows, formatting the hard drive.
All drivers should be up to date.
I've tried resetting the bios by removing the battery.
Temperatures for CPU are around 30-50 and GPU 35-60.
The freezes happen during safe mode as well.
Things I suspect:
Faulty motherboard, or the memory slot on the motherboard. I've ran memtest for about 8 hours, no errors found.
Faulty CPU.
Faulty HDD. I've done chkdsk, no problems.
Problematic BIOS.
Operating System
Windows 7 Home Premium 32bit
Hardware
Manufacturer Compaq-Presario
Family 103C_53316J
Product Name NC696AA-ABA SR5710Y
Motherboard
Manufacturer ECS
Model Iris8
Version 1.0
CPU
AMD Athlon(tm) Dual Core Processor 4450e 2.30 GHz
Cpu Socket Socket AM2 (940)
Max CPU Speed 3000 MHz
Memory
Memory Type DDR2
Installed Memory 2048 MBytes
Available Memory 2047 MBytes
Channels 1
Maximum Capacity 4096 MBytes
GPU
EVGA NVIDIA GeForce GT520 2GB
BIOS
BIOS Vendor Phoenix Technologies, LTD
Serial Number MXX9070JSN
BIOS Version V5.36
Let me know if there is anything you want to know, I'd love to get some help on the issue!
Thanks ahead.