My friend 2 weeks ago recently built his first PC I was there to help him build it everything went smooth no issues. But in about the last 4 days he's been telling me he's been having this issue where the computer will freeze then a few seconds later his monitor keyboard and mouse will have no power to them but the internals of the PC are still running then he will have to shut it down by holding the power button or turning it off by the switch on the back on the power supply.
from what he's told me it happens at completely random times from just starting up and getting to the login screen to hours of it being on with the most times being 6 in one day.
CPU:Ryzen 5 2600 cpu
Motherboard:MSI B450 tomahawk moba
Ram:G skill ripjaw V series 16GB 3200
SSD/HDD:240 gb San disk ssd
GPU: sapphire nitro + rx 580 8gb
PSU:Corsair TX650M 80+ gold psu
Chassis:?
OS: windows 10
I just want to know a general direction in which we should be looking and with the best General diagnostics for this sort of thing would be
from what he's told me it happens at completely random times from just starting up and getting to the login screen to hours of it being on with the most times being 6 in one day.
CPU:Ryzen 5 2600 cpu
Motherboard:MSI B450 tomahawk moba
Ram:G skill ripjaw V series 16GB 3200
SSD/HDD:240 gb San disk ssd
GPU: sapphire nitro + rx 580 8gb
PSU:Corsair TX650M 80+ gold psu
Chassis:?
OS: windows 10
I just want to know a general direction in which we should be looking and with the best General diagnostics for this sort of thing would be
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