Computer Freezes when accessing DVD drive

[jonathan1683]

Hey Guys,

I have a new weird problem I never encountered in my life of strife dealing with computers. I recently updated my ram and CPU cooler and completely disassembled my computer and put it all back together. Everything is running smooth except this one quirk ( a major one) every time I put a blank dvd in one of my drives the system freezes no bsod no errors in event log. If I boot up with blank dvd in the drive windows will fail to load.

Specs
Asrock Z87 Extreme 6
i7 4790k
16 GB trident
GTX 660 SLI

The culprits 2x ASUS DRW-24B1ST

What I have tried.

1. Uninstalled both drives in windows device manager
2. Clearing CMOS
3. Changed the power cables
4. Moved one to a different sata port

I dont really know how much it matters, but when I look into "my computer" the drives have different icons . Which I thought was odd due to two reasons. I probably never saw two icons in the past and I would think they should have the same icons since they are identical drives.

I really would appreciate anyone's direction if you have an idea what could be the issue.

Thank you ,

 

[i7Baby]

Double check whether the connectors to and from the drive are plugged in properly.

Check whether its working properly in device manager.

If there's nothing apparently wrong and you're sure that its what's causing the freeze then replace it. They are only about $20.

 

[jonathan1683]

Thank you. I am not worried about the money part I just think it's an odd problem especially both of them not working at the same time and my fear is that if I replace them I will have the same issue. It feels like it maybe a software or driver issue.

 

[jonathan1683]

I fixed my problem somewhat. The last 4 ports on my board are the "asmedia" SATA controller. This thing is either a piece of junk or it does not support ATAPI devices. There is no mention of this is the manual, but Google does show people with the same issues.