Computer freezing during games and etc.

echo114

Commendable
Jan 4, 2017
5
0
1,510
Cpu: Skylake Intel i7 6700k 4.0ghz
Gpu: EVGA GeForce GTX 1060 6gb
Mobo: Gigabyte Z170XP-SLI
Ram: x2 8gb EVGA DDR4 2666 Mhz
Psu: 750w bronze edition Corsair
Tower: Rosewell Thor
OS: Win 10 x64

I recently just build my rig, it's my first build however a lot of research went into this before I even started. I get a issue where during gameplay (Arma 3 and etc) I keep getting random lock ups forceing me to shut down my comp forcefully (holding power down) . During gameplay there is no warning its instant, audio immediately cuts and the frame freezes. I waited it out for about 10 mins and no luck. I have some good friends that know a bit more then me when it comes to stuff like this and we have tried to trouble shoot but to no avail we can't get it fixed. We had put it under high load during game play, enough so that if this was a temp issue we would know, temperatures stayed normal and reached barely over half to their rated max temp (48 C° was the max) and it never froze or locked up. So cooling is not a issue so far. I have reseated everything just for safe measure. My buddy tells me he thinks it's a software issue now and no longer a hardware at the moment.

(Another note is that my reset button on the tower won't work during the lock up)

*update - Purchased new ram and a new Mobo, Issue is still not resolved unfortunately, I have had a few people mention the HDD is possibly corrupt, but I have had several technicians look and test the whole rig a multitude of times now and they are not coming up with anything or being able to force crash it. Also it seems watching videos/streaming speeds up the process of crashing. Please I really would appreciate if anyone could come forward and give any opinions or solutions to this issue.
 
Solution
If your PC had the HDD problem, either the PC will not boot, or get " bootmgr is missing" , or "boot device not found" error.

I know the PSU is Corsair 750w Bronze, but what is the model number? we know Corsair has few of them. When you got the computer frozen during games , usually it related to temp, hardware or driver, like GPU, PSU, or RAM too, the driver like audio, GPU, MB driver, etc, because you said the temp is good.

One more you can use the "whocrashed" software to see what causes the problem too.
Your problem related to the driver, or the hardware too.

Try take out the 1060, just use the onboard iGPU to watching videos to see what happens, I guess the PC should run fine. If it does. You know the problem related to the GPU, GPU driver, PSU.

Next, use the DDU http://www.guru3d.com/files-details/display-driver-uninstaller-download.html to uninstall the GPU driver in safe mode. Then shut down the PC, put the gtx1060 back, and install the driver again. Test the PC.

Also you can test the GPU in other PC, if you can. If you can't, then try to use the EVGA GPU software to underclock the 1060 or increase the voltage.

By the way, what is your PSU model?

 
My PSU is a Corsair 750w Bronze, I'll give take out the 1060 and give it a shot, However I'm almost convinced that its either a PSU problem or a hard drive related one.
 
If your PC had the HDD problem, either the PC will not boot, or get " bootmgr is missing" , or "boot device not found" error.

I know the PSU is Corsair 750w Bronze, but what is the model number? we know Corsair has few of them. When you got the computer frozen during games , usually it related to temp, hardware or driver, like GPU, PSU, or RAM too, the driver like audio, GPU, MB driver, etc, because you said the temp is good.

One more you can use the "whocrashed" software to see what causes the problem too.
 
Solution