The problem:
Starting about a week ago, my computer began to freeze while I was playing overwatch, maybe 3-4hrs of playing on a hot day. It repeatedly crashes now whenever I play games or run diagnostics (more on that later). It does not seem to have any issues with casual browsing or low-output tasks.
The freezing will keep the display up, fans running, but everything is non-responsive. It will not turn off by holding the power button, I have to hit reset or turn off the power from the back. If I reset it, the MOBO CPU_LED red light will come on, fans start running, but there will be no display. At this point I am able to turn off the computer, turn it back on, and it will boot without a problem. The PC only enters this mode directly after a crash and by hitting the reset button on my tower.
System:
I built this about 4yrs ago. Have had no issues, only changes made were a newer gpu about 8 months ago.
AMD FX-8350 4.0GHz 8-Core Processor
Asus M5A99FX PRO R2.0 ATX AM3+ Motherboard
EVGA GeForce GTX 1060 SC, 6GB
Corsair Vengeance 16GB (2 x 8GB) DDR3 Memory
Corsair Builder 750W 80+ Bronze Certified ATX Power Supply
I have a CPU master cooler (air) and about 6 fans on the rig
Troubleshooting:
First, I checked for drivers. There was a new one available for my GPU and I updated it. All other drivers were up to date.
Ran CPU diagnostic with OCCT. I am able to run a full 1hr automatic test on CPU, however if I try running a GPU or power supply test, the system will freeze. I successfully ran a 20min test on both and it did not crash. If I run an infinite test or an hour, it freezes and I have no data to go on. No errors detected on 20min runs and no values seem to be out of order. Temps never got to dangerous levels, maybe 67C being the hottest
I'm thinking I have a bad power supply, maybe the MOBO overheated, or the GPU is acting up.
I can post OCCT diagnostics if you feel that helps. Thanks!
Starting about a week ago, my computer began to freeze while I was playing overwatch, maybe 3-4hrs of playing on a hot day. It repeatedly crashes now whenever I play games or run diagnostics (more on that later). It does not seem to have any issues with casual browsing or low-output tasks.
The freezing will keep the display up, fans running, but everything is non-responsive. It will not turn off by holding the power button, I have to hit reset or turn off the power from the back. If I reset it, the MOBO CPU_LED red light will come on, fans start running, but there will be no display. At this point I am able to turn off the computer, turn it back on, and it will boot without a problem. The PC only enters this mode directly after a crash and by hitting the reset button on my tower.
System:
I built this about 4yrs ago. Have had no issues, only changes made were a newer gpu about 8 months ago.
AMD FX-8350 4.0GHz 8-Core Processor
Asus M5A99FX PRO R2.0 ATX AM3+ Motherboard
EVGA GeForce GTX 1060 SC, 6GB
Corsair Vengeance 16GB (2 x 8GB) DDR3 Memory
Corsair Builder 750W 80+ Bronze Certified ATX Power Supply
I have a CPU master cooler (air) and about 6 fans on the rig
Troubleshooting:
First, I checked for drivers. There was a new one available for my GPU and I updated it. All other drivers were up to date.
Ran CPU diagnostic with OCCT. I am able to run a full 1hr automatic test on CPU, however if I try running a GPU or power supply test, the system will freeze. I successfully ran a 20min test on both and it did not crash. If I run an infinite test or an hour, it freezes and I have no data to go on. No errors detected on 20min runs and no values seem to be out of order. Temps never got to dangerous levels, maybe 67C being the hottest
I'm thinking I have a bad power supply, maybe the MOBO overheated, or the GPU is acting up.
I can post OCCT diagnostics if you feel that helps. Thanks!