Question Computer freezing for a few seconds and speakers buzz

xWin

Honorable
Oct 18, 2014
21
0
10,510
0
Hi there,

I recently bought a prebuilt system from Cyberpower and everything seems to be running great besides every 30 minutes to an hour my system will seize up and my speakers will buzz for about 3-5 seconds. The odd thing is this only seems to happen when I am browsing the internet or watching videos on youtube, twitch, etc. If I am playing games for hours on end I do not seem to run into this issue, at least yet.

I have had the system for about a couple months and it has not gotten worst so far. It does not seem to be a huge problem, just rather annoying but I would like to figure out what the issue is so it doesn't get worst and I can use my warranty before modifying this system. Any help would be appreciated.

Things I have tried:
  • Cleaning system files
  • De fragging all drives
  • Checking for latest updates on graphics card and windows
  • Running checks on drive errors
  • Setting system to maximum performance mode
  • Turned PCI express link state power management to off
  • Did a full virus scan
PC Specs:
  • i5 9400F @ 2.9Ghz
  • GTX 1660 Super
  • 8GB DDR4 Single channel
  • Windows 10 Home
  • 240GB SSD with windows installed
  • 1TB HDD for other storage
Link to exact system: https://www.amazon.com/CYBERPOWERPC-Xtreme-i5-9400F-GeForce-GXiVR8060A8/dp/B07VGJDKZ4/ref=cm_cr_arp_d_product_top?ie=UTF8
 

xWin

Honorable
Oct 18, 2014
21
0
10,510
0
what the model of the psu? might want to replace it with a good psu
Is there a way to check from windows or the bios? Everything inside is all cable tied perfectly. I do not have much experience with building systems or modifying them unfortunately. I tried opening both side panels hoping I could find the label of the PSU to get the model number but its all snug and buried in there. I would have to disconnect some stuff which I don't feel comfortable with.
 

xWin

Honorable
Oct 18, 2014
21
0
10,510
0
what the model of the psu? might want to replace it with a good psu
I actually found the PSU model in my cyberpower quickstart guide. It is a Apevia 600w Gold 80+ PSU. Just another question though if the power supply was having issues wouldn't it also affect playing games?
 

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