Question Computer freezing/lockup

Jan 29, 2020
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Hi, my computer, which was built around 2 months ago, freezes regularly/ For example, while I am watching a video on YouTube, my mouse and keyboard stops working but the video continues to play and then my internet disconnects. Or when I am playing a game like Final Fantasy XIV, my mouse would stop working; however, I am still able to move my character around with WASD, I would then disconnect from the game servers. I am also unable to Alt+Tab and Ctrl+Alt+Del during the freeze. I would left it for 5 minutes once and nothing happened and I would have to restart my PC.

I have tried resetting my PC and updating my drivers but it didn't help at all.

I use an Ethernet cable, wire mouse, keyboard and headset. My PC specs are;

AMD Ryzen 5 3400G 4 core 3.7Ghz
Samsung 1TB SSD 860 EVO
Corsair CX650M ATX power supply, 80 Plus Bronze
Corsair Hydro Series H100x Liquid CPU cooler
MSI Geforce GTX 1660 Ti Gaming X 6G Graphics Card
Asus Prime B450M-A mATX
Corsair 16GB (2 x8) CMK16GX4M2B3200C16 DDR4 3200 MHz
OS: Windows10

As of writing this, my computer froze and I had to restart.

Thank you.
 
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