Question Computer freezing up - new Seagate drive

Jul 7, 2021
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I just installed a Seagate drive ST12000VNA008. I have a Samsung SSD that my OS and programs are installed to, this is the drive where all of my personal files are located, and then I have an external backup drive.

I'm on Windows 10 and never have any issues over the last few years. I build my own computers.

Ever since I installed the Seagate drive my computer freezes up every few hours.

I checked the power settings in Windows and set the hard drive to never turn off. I've checked the event viewer log and didn't see anything there.

Last thing I've done is to run a program that keeps reading/writing to that hard drive. With that running I'm not getting the computer freezes.

I've seen some talk about these hard drives not spinning up/waking properly after spinning down.

Is there a way to change this? Or do you think there is another issue?
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

I looked up the drives model number on the www, it's an Ironwolf, are you running a server/NAS of sorts? Mind sharing the make and model of your PSU and the rest of your platform specs? You might want to check and see what BIOS version you're on for your motherboard(and cross reference it with motherboard maker's support site to see if you have BIOS updates pending). OS version?

I've experienced the same issue on some Intel system's when running a platform without Intel's RST app/driver.
 
Jul 7, 2021
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Here is a report of my system.

CPU: Intel Core i5-4690K (Haswell-DT Refresh, C0)
3500 MHz (35.00x100.0) @ 799 MHz (8.00x100.0)
Motherboard: ASRock Z97X Killer
BIOS: P2.60, 03/06/2018
Chipset: Intel Z97
Memory: 16384 MBytes @ 799 MHz, 11-11-11-28
- 4096 MB PC12800 DDR3 SDRAM - G Skill F3-12800CL9-4GBXL
- 4096 MB PC12800 DDR3 SDRAM - G Skill F3-12800CL9-4GBXL
- 4096 MB PC12800 DDR3 SDRAM - G Skill F3-12800CL9-4GBXL
- 4096 MB PC12800 DDR3 SDRAM - G Skill F3-12800CL9-4GBXL
Graphics: Intel Haswell-DT GT2 - Integrated Graphics [ASRock]
Intel HD Graphics 4600, 1024 MB
Graphics: NVIDIA GeForce GTX 1050 (GP107) [EVGA]
NVIDIA GeForce GTX 1050, 3072 MB GDDR5 SDRAM
Drive: Samsung SSD 850 EVO 500GB, 488.4 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST12000VN0008-2YS101, 11718.9 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: HGST HDN726040ALE614, 3907.0 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: WDC WD100EMAZ-00WJTA0, 9766.4 GB, Serial ATA 6Gb/s @ 6Gb/s <-> USB
Sound: Intel 9-series Chipset - High Definition Audio Controller [A0]
Sound: NVIDIA GP107 - High Definition Audio Controller
Network: Rivet Networks Killer e2200 PCI-E Gigabit Ethernet Controller
OS: Microsoft Windows 10 Professional (x64) Build 19042.1052 (20H2)
 

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