Computer freezing when closing Chrome tabs after memory update

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jdeg

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Apr 10, 2013
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I'm having a very strange problem that is driving me crazy. I recently upgraded my memory to 16gb of corsair vengeance DDR3. I have an ASUS P6T Deluxe running a intel core i7.

So, when I have a lot of Chrome tabs open (50+) and am using a lot of memory (Now I know it's silly to have this many tabs open, but it's just how I work). Closing older tabs freezes the computer for a couple minutes. The hard drive seems to go nuts. Forget about closing a whole bank of tabs. I have to restart the computer. It seems that once I start using more than 9gb of ram or so, this happens.

I've tried turning down the clock speed of the ram and getting completely new ram. Neither worked.

I'm thinking the P6T doesn't handle using this much ram very well. I never had this problem when I only had 6gb of ram. Any ideas?
 
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The Windows test is configurable once you're at the test screen, but the defaults will definitely tell you if you have bad memory in your system.

What does memtest86 do that the Windows Memory Diagnostic does not? Just curious?
 
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can test all but a very small amount of ram the exact number I can't remember and to lazy to put my disk in just to find that out. plus it will run till you tell it to stop. It is much more accurate. I have had bad stick not show in the windows mem test but error in memtest86 plus no matter what PC it is it will work from the disk. No need to have windows installed. Can windows mem test do that? great for a system builder to test before OS installation.

I want to say all but 2MB of ram gets tested.
 
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So since I posted this I've updated the bios, disabled a second instance of flash that was running on chrome, updated chrome to the latest version, and run a windows memory test that didn't find any problems. Unfortunately it's still happening. 🙁
 
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jdeg, did you happen to figure out what the issue was? This is happening to me with the latest Chrome 27 (Win7 64bit). I have 32GB of DDR3 2400 ram and happens after opening about 30-40 tabs. When I close it, everything freezes, can't move mouse or anything.. is that what's happening to you? It "unfreezes" after 5-10 seconds per tab. So if I'm closing Chrome completely (rarely), I just walk away and come back. I open huge multi-gigabyte files and never have problems. My RAM sits at about 10-15% most of the time when I am about to close tabs. Doesn't happen on my Mac OSX 10.8 with 16GB with DDR3 1333. I wonder if there's some incompatibility with Chrome and certain ram speeds.. Also, I've noticed it only works when I've had the tab over for a long time (days, etc.). I just opened 10 tabs, left it open for a half hour or so, closed them all and no issue. I wonder if it's going into the ram and "low power state" (even though I have unchecked all options on every hardware piece that had an option to allow the component to go off to sleep). I'm not aware if RAM has this capability, but I'm at a loss here. Any help is appreciated :)

P.S. I'm not running Corsair RAM. So it's not brand-specific..
 
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Hi, I have the same (or similar) problem. Sometimes when I'm closing some Chrome tab (doesn't matter how many of them is opened at time) or whole Chrome at once, whole computer freezes from 5 up to 15 minutes (in fact maybe more, because i was never so patient to wait more then 15 minutes for un-freez). I use latest Chrome (27.0.1453.94 m), Windows 7x64 SP1, Core 2 Duo E8400, 8 GB RAM. This situation occurs most often after long time of computer work (2 - 4 days).
Whole computer is messy but usually works fine (it is testing machine).
 
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One more thing... I have finished Windows Memory test. The Standard test was without detection, but the enhanced test didn't finish, it freezes at 21% for more then one hour, then I stopped it. It is possible that the freez during memory test point to some memory issue? But memtest86 was also finished without any detection... :??:
 
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Have had same problem for months but wasn't seeing any other posts around the web describing it.

Win7-64bit (HP elite book laptop)
Seems to happen most often when chrome has been open for extended time periods (days). Once it's in that state, closing any single tab causes a hang. Seems to be worse when more tabs are open. Also seems to add more unfreeze time the more you close at once. I.e. shutting down chrome completely seems to take forever, as if it's hanging and closing each tab one at a time.

Wish I had a solution to offer. I have uninstalled/rebooted/reinstalled chrome to no avail. Disabled any widgets, etc. it only does this with chrome.
 
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No solution, mine is just another "me too" post. I typically have fewer than 10 tabs open. But I also have some extensions installed (each of these runs a process), so typically I see 20 Chrome processes. After a few days I hit this problem: click to close a tab and the mouse freezes for many seconds - sometimes as long as 30; finally the tab closes and I get control of my computer again. But this morning I was waiting for more than 5 minutes and finally forced reboot.

I have a Dell Latitude laptop with 8 GB. It's very unlikely this is any kind of RAM issue, other than maybe Chrome chewing up memory.
 
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I thought I was the only one with this problem. It has been driving me bananas for several weeks. It only seems to be a Chrome problem. If I leave tabs open for a while, closing them freezes the computer for minutes. I recently installed an SSD drive, and installed Windows 7 fresh, and I started having the problem very soon after that (never had the problem on my old spinning drive -- not sure if that is of interest or not. I sure hope a solution can be found.
 
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I just found a discussion that indicated that CrashPlan (cloud backup service) was the culprit. I will leave some tabs open tonight and before closing them I will kill all CrashPlan services and see if the problem is gone or not. Are any of you that have this problem using CrashPlan by chance?
 
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Yes I am also using crashplan. I will also try to kill Crashplan if I see the slow tab behavior. I am also using ESet virus checker, and I have observed a weird conflict (causes high CPU usage) between crashplan and Eset as well.
 
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Same problem here! 8Gb of RAM in a Win 7 64bit machine with AMD processor and a Samsung SSD. And CRASHPLAN.... is that the common issue?

Biz freeze losing a window - I run up to 50.

Go away and make coffee to close Chrome with them all running.
 
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Wokos, I also have a Samsung SSD, Win 7 and CrashPlan (but I have an Intel i7 processor).

I had previously just killed the CrashPlan services, but it didn't help. However, last night, I uninstalled CrashPlan completely, and purposely left 4 windows open, each with a handful of tabs open to common things that I normally leave open. In other words, I tried to leave my computer the way it normally is... the only difference being an uninstall of CrashPlan (I didn't even reboot).

This morning? PROBLEM IS GONE!!! Not so much as a microsecond of hesitation when closing tabs or even a whole window. It just goes away! Magic!

I contacted CrashPlan tech support and they claim that they are not aware of this problem and that CrashPlan works fine with Chrome. Ugh.

I have a local friend of mine who does NOT have an SSD drive, but he's having the same problem. He installed CrashPlan and his problem went away also. So, I don't think it's an SSD issue. I think CrashPlan is the culprit.

- Scott
 
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I have been having this problem on and off. Recently I completely removed and re-installed chrome to remove another chrome bug (4 beeps every 30 seconds) and this freezing is back.

I can add to the list that it seems only to be happening when I close Google related pages (calendar, drive, voice, etc). Other generic website pages don't freeze the computer.

Can't wait to have this one resolved.
 
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I have 3 computers running Win7 64 bit. One is a custom built desktop with Radeon graphics. It runs CrashPlan. It does NOT have the freeze problem.
The other 2 are Dell Latitude laptops. One is a model e6520, the other is e6530. I believe both have Intel HD4000 + more powerful nVidia (I am not able to access the 6520 to confirm that now). Basically they're pretty similar laptops. Neither of them run CrashPlan.
The e6530 is plagued by this problem. But I have never experienced the problem on the e6520.
The hangup occurs with many non-Google tabs.
So one out of three computers exhibits the problem, and two of those computers have nearly identical hardware.
 
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