- Feb 8, 2016
- 15
- 0
- 18,520
As of this recent week, my PC has been randomly cutting out to a black screen and immediately rebooting about every hour or 2 of use. Looking at the computer, the lights stay on and the fans stay spinning. The keyboard and mouse lights stay on as well.
The problem doesn't seem to be related to GPU/CPU/RAM load as far as I can tell. Tried multiple stress tests and nothing specifically caused a reset. Can happen during youtube/general internet browsing. No unit is overheating either.
The windows event viewer isn't very helpful, the only thing I could find is the error message saying a shutdown was unexpected. The most likely cause I could think of, is a faulty PSU, as it was purchased back in 2019. But does anyone have any ideas before I go through with this new purchase?
Things I have attempted so far:
Specs:
The problem doesn't seem to be related to GPU/CPU/RAM load as far as I can tell. Tried multiple stress tests and nothing specifically caused a reset. Can happen during youtube/general internet browsing. No unit is overheating either.
The windows event viewer isn't very helpful, the only thing I could find is the error message saying a shutdown was unexpected. The most likely cause I could think of, is a faulty PSU, as it was purchased back in 2019. But does anyone have any ideas before I go through with this new purchase?
Things I have attempted so far:
- Updated bios to newest version
- Updated windows
- Updated GPU drivers
- Updated chipset
- Malware scan
- Unplugging and replugged all power cables on motherboard
- Reseated GPU
- Reseated Ram (they are in the correct slots)
- Tried using 1 ram stick at a time
Specs:
- CPU: AMD Ryzen 7 7800X3D
- GPU: Nvidia RTX 4070S (Super)
- SSD: Samsung 850 Evo 500GB
- SSD: Samsung 870 EVO 4TB
- HDD: WD Blue 1TB (2012)
- RAM: Unknown F5-6000J3636F16G 2x16GB
- MBD: Gigabyte GA-B650 GAMING X AX
- PSU: RM650, 650 Watt
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