Question Computer keeps crashing when playing a certain game after windows refresh

zeriasis

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Jan 28, 2013
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So to begin my breaker tripped in my room and my computer wouldn't boot after that. After Troubleshooting I found it to be an SSD that had nothing to do with Boot. Removed it other SSD still didn't want to boot. Would be detected in an External HDD/SDD bay though.
So I refreshed Windows to Windows Home. Got all my drivers updated, my GPU Updated, windows updated and a game I've put countless hours on crashes. See Event Log Below.
I've also noticed it reverts all the game settings back to default when it crashes.
Twice the whole computer has frozen during the middle of this but nothing in the Event Viewer Logs.
I had absolutely no issues with the computer before the breaker tripping.

Any ideas please let me know. I'm stuck and this is driving me crazy.

Seems to only do it to Runescape have downloaded a few others and played them with no issue. This game runs through Steam and Also has a stand-alone client. Does it to both of them

Things I've Done So Far.
Updated all drivers
Used only one monitor instead of Dual.
Ran a Mem test and 0 errors came back after like 4 hours of testing.
Cleared the CMOS Battery
Re Seated the Ram after trying only one stick at a time
Tried using an anti-virus instead of Windows Defender
Ran SFC Scan now
Ran the DISM checks
Pulled the GPU and used MOBO Graphics. - Currently Testing Will Post discovery after some time. - Crashed again. See comment for log.
nothing looks burnt from what I can see.
It will crash even if I do not do anything but launch the game and leave it.
Tried Windows Home
Tried Windows Education edition
Ran Steam as an Admin
Ran RuneScape as an Admin
Installed through Steam to an HDD instead of my SSD and the same issue
installed Java
Ran the Client in Compatibility mode for windows 8
Ran a registry cleanup
Manually re-installed Graphics Driver from Website
have tried a new profile for windows
Tried as the local administrator
Rebooted the router and the modem
Ran a chkdsk
WIndows Version 20h2 os build 19042.746





Faulting application name: rs2client.exe, version: 916.6.0.0, time stamp: 0x5ffd7ba6
Faulting module name: rs2client.exe, version: 916.6.0.0, time stamp: 0x5ffd7ba6
Exception code: 0xc0000005
Fault offset: 0x00000000004444fd
Faulting process id: 0x3fe8
Faulting application start time: 0x01d6ee0e3fac96a0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\RuneScape\launcher\rs2client.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\RuneScape\launcher\rs2client.exe
Report Id: 27a3c849-a0f6-4505-bce0-20b246ec5350
Faulting package full name:
Faulting package-relative application ID:

Computer Specs
Intel I7 9700k
MSI MPG 7390 Gaming Edge AC
Corsair Vengeance RGB Pro 16GB DDR4 3200MHz
EVGA GEFORCE RTX 2080
750W Power Supply
 
Last edited:

zeriasis

Distinguished
Jan 28, 2013
205
1
18,685
Faulting application name: rs2client.exe, version: 916.6.0.0, time stamp: 0x5ffd7ba6
Faulting module name: rs2client.exe, version: 916.6.0.0, time stamp: 0x5ffd7ba6
Exception code: 0xc0000005
Fault offset: 0x0000000000215a88
Faulting process id: 0x1ff0
Faulting application start time: 0x01d6ee1d91a676f0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\RuneScape\launcher\rs2client.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\RuneScape\launcher\rs2client.exe
Report Id: aba14cd0-5519-4aa0-a15c-1bdb5e51dc72
Faulting package full name:
Faulting package-relative application ID:
 

zeriasis

Distinguished
Jan 28, 2013
205
1
18,685
Updated Attempted Section.
Does anyone have any other ideas on what I can do?


Updated all drivers
Used only one monitor instead of Dual.
Ran a Mem test and 0 errors came back after like 4 hours of testing.
Cleared the CMOS Battery|
Re Seated the Ram after trying only one stick at a time
Tried using an anti-virus instead of Windows Defender
Ran SFC Scan - Found corrupt files after a fresh install - Not sure doesn't fix the issue though
Ran the DISM checks
Pulled the GPU and used MOBO Graphics.
nothing looks burnt from what I can see.
It will crash even if I do not do anything but launch the game and leave it.
Tried Windows Home
Tried Windows Education edition
Ran Steam as an Admin
Ran RuneScape as an Admin
Installed through Steam to an HDD instead of my SSD and the same issue
installed Java
Ran the Client in Compatibility mode for windows 8
Ran a registry cleanup
Manually re-installed Graphics Driver from Website
have tried a new profile for windows
Tried as the local administrator
Rebooted the router and the modem
Ran a chkdsk
Windows Version 20h2 os build 19042.746
Bought a new NVME SSD
Uninstalled GPU Driver with DDU and installed a December GPU Driver
Ran the game at the lowest graphic settings
Updated Drivers with Driver Booster through Steam
Reached out to local game support email - Tried to say possible hardware because they don't know
Reached out to Reddit
Reached out in the game forums