Computer keeps freezing requireing hard reset.

[Dave210]

Hi all. I'm having issues with my PC freezing on me. Any help resolving this would be highly appreciated.

My build:
CPU = Intel I7-5820K
CPU Cooler = Corsair H100i with Noctua NF-F12 fans
Mobo = MSI SLI Plus
RAM = Corsair CMK16GX4M2A2400C14
GPU = Palit GTX 960 2GB
HDD = Seagate BarraCuda 1TB
Optical = 2x LG WH14NS40
PSU = Be Quiet! L8-730W

When it happens:
It seems I can go weeks if not months with no isues, then out of nowhere I get freezing. I most often see this happen if I'm gaming, but I've also seen it happen streaming to the chromecast, and in one case watching a video file.

What happens:
Computer freezes
No audio through monitor or headphones
No Blue Screen
No odd sounds coming from PC

Things I've tried:
Trying to repeate a freeze, but no luck. It can be fine the second time I do it.
Mem Test came back fine.
My HDD past S.M.A.R.T and doesn't make any weird noises despite being a few years old.
CPU seemed to be fine under a stress test.
Trying to diagnose the issue with Event Viewer (no luck).
All drivers are up to date.
Checking CPU and GPU temps, but it's rare they go above 60c.

 

[amdrx480]

If you have msi utilities installed please unnistall all of them. Usually these type of freezes points to msi.

 

[Dave210]

If you have msi utilities installed please unnistall all of them. Usually these type of freezes points to msi.

Hi amdrx480
Nope, none. The only thing I've gotten from MSI is a BIOS update and a few drivers, no utilities.

 

[Dave210]

Just thought I'd give an update.

My PC just froze again, hasn't happened sinse opening this thread. It happened pretty much as soon as I logged on and got into the world of ESO (Elder Scrolls Online). During the restart I noticed it did take a bit longer for Windows to boot and everything to appear on the desktop. It usually takes a matter of seconds, a minute at most. This time however it took 4 minutes, approximately 4x longer.

 

[amdrx480]

Did you test with any other psu ?

 

[Dave210]

Did you test with any other psu ?

Sorry for the late reply. I don't have another PSU on hand that can deliver the watts required for the computer. What I have done however is get it tested. Here's the results:
-12v = 11.7
+12V2 = 12.0
5VSB = 4.9
PG = 280ms
+5V = 5.0
+12V1 = 12.0
+3.3V = 3.3

Overall I believe those are decent numbers for a working as intended PSU.

 

[Dave210]

Another Update:

The freezing happened again. This time it was while I was working in Adobe Premier.

I also accidentally turned the monitor off when I noticed the freezing (damn touch sensitive controls). When I turned the monitor back on it came up with a "no signal" message. So I'm wondering on the likelihood of the graphics card being the issue? My monitor is connected to the card directly, via display port.

 

[Dave210]

I don't really want to keep drudging up this post, so after this the only thing I'll tack on will be the solution (if I find it).
Just thought I'd now add that the freeze occurred again. This time it happened while watching a YT video in a portable version of FireFox, a download just finished in the background, and a VPN connection was active. When I restarted the computer it seemed I had issues with the internet, Windows wouldn't detect any problems, but I had no internet access. Apparently the computer restarted without disconnecting from the VPN, and I had to reconnect to the server before internet came back. Don't know if that last part was useful, but still I though it was worth adding