computer lagging for no reason

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FixxeS

Commendable
May 23, 2016
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for about 6 months my computer has been lagging randomly. its basically more like it lags a second and works well 4 seconds...
basically even using the browser makes the images freeze, that's what happens, everything starts freezing...
I already reinstalled windows several times... never worked.
this is what I did last time:
I put windows 10 on a pendrive, I removed all the partitions and created new ones using the tool inside windows 10 installation utility.
after installing succesfully, I updated my BIOS version to latest.
after I ran windows update till there was nothing else to update.
I don't even have nothing special installed, all I have installed is Opera Browser, League of legends (I have been using it to try out if the graphics lagg gets solved, because league of legends will lagg and give me 50FPS instead of the regular 100-150).
updating my drivers is an issue, I can update everything but the AMD GPU, if I try to update amd GPU the whole computer will crash, and if I restart the computer using power button windows will go into an error and I will have to reinstall windows...

my computer is 3 years old, it has an intel core i5 1.6GHZ with turbo boost till 2.6ghz, an intel HD 4500 (I think), an AMD radeon r7 m265. I also upgraded from an HDD to an SSD with 240GB recently, and I upgraded from 4GB to 8GB ram thinking the problem could be caused by low ram.

is there anything I can do? I already tested my ram and my SSD, made a stress test to my GPU (both of them) and when the lagging happens, if I go check task manager, the values will be around 30% CPU, 40% ram... yet everything seems fine...

I don't know what's the problem... any suggestion?
 
Solution
F
actually the problem is solved!
thanks all for your help!

I talked to a real game developer, that gave me software and tutorials to diagnose my problem. it turns out that it was just my AMD graphics driver missing some features. I always followed what my computer's manufacturer said: "any missing drivers will be downloaded via windows update"... and windows update was giving me the driver, but not the complete driver.
the game developer guy told me that windows update will download the video driver, but not the software or other drivers required for commutable graphics. so basically windows update would provide me with the video driver, but not the software and other drivers required for commutable graphics to work (like AMD radeon...
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well I am trying that out right now. I am using Driver easy PRO version to do it. my problem feels like if my AMD card was not being used or was not working good. my manufacturer's page has no AMD drivers, it says that any missing drivers will be installed through windows update... I tried installing the AMD driver before using AMD's update utility, removing the microsoft's generic driver and installing the AMD's own driver, bit it crashes, the whole computer crashes, nothing moves... the only thing I can do is shut down the computer using power button, but when I restart the computer I have a broken windows and I need to reinstall windows again...

I am trying now with this driver easy, knowing that before I tried to install the driver using driver talent and it failed, the whole computer froze anyway.

I will see what happens, but I definetly have performance issues here... I already tried using UBCD and did some tests there that said everything was okay...
 
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Can you give me any specs of your computer? precisely the Graphics Card and the Power Supply... If there is a problem where it doesnt install the drivers then make sure the HDMI or whatever you are using is plugged into the Graphics Card and not the Motherboard... It is also that the Card does't get enough power but that's a common issue and it fixes its self.... also when you post your Graphics Card could you tell me the Version and if it is in the R7 graphics etc...
It could also be your CPU so check in the task manager if the computer puts loads on your CPU so if its 100%...
 
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my specs are:
Acer Aspire E1-572g (notebook)
i5 1.6GHz with intel turbo boost up to 2.6GHz
8GB ram DDR3 (originally it was 4GB)
Radeon r7 m265 2GB
SSD 240GB 7000RPM toshiba (I think)

my usage stats on resources, with my browser opened are this on the screenshots. I used CPUZ, GPUZ and RealTemp.
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but I do realized something...
I could upgrade my amd graphics driver using driver easy... kinda... it updated the graphics, than it asked me to restart the computer, but the computer was looping or something on the screen "working on updates" it stayed like this for like 40 mins... I shut down the PC using power button and restarted, and now I feel the computer kinda more responsive? it seems faster than before...
anyway, I am gonna download a game, like league of legends or something and see how it goes...
 
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I did it already, some months ago... it always ends up the same... and my HDD isn't trustworthy to have, it has isolated errors and all, if I use more than 70% of it's space I will fill the isolated bad sectors, causing the hdd to be problematic... I only use it as an external backup drive...
but yeah, I tried it with it, error persisted.
could it be that my SSD is malfunctioning? it's a toshiba q300, brand new a year ago... but I did noticed it doesnt give me the amazing speed it used to give me on the beginning, it seems like my old HDD, maybe like 10% faster...
 
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Ok thank's so do you have a laptop or a Desktop if it's a desktop make sure you connected your display cable to your Graphics Card since it seems you have two Cards but a different manufacturers... So if that's not it then check for loose cables and anything in your computer...
So see which of those cards are the intergrated (motherboard card) which you cannot see... the one thats plugged into your motherboard has to be connected to your display and not the motherboard to the display... because it might be that your intergrated card is the really bad one and that's the one your computer runs on... 😉
 
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I have a notebook (not a desktop) so both my GPU are integrated... but my "integrated" GPU ( on desktop therms) is the intel VGA, which takes care of my screen. the AMD VGA is dedicated to gaming and programs that need high VGA power. the computer uses comutative drivers or something, basically if the intel VGA isn't powerful enough, the AMD VGA will take over the job, but in all ways, the Intel VGA is the one that controls everything, like my screen and all.
everything is integrated on my motherboard, including my AMD VGA. the only things I can detach or take out on my computer are:
power wires. ram. speakers wires. keyboard and mouse wires, the wireless board can be removed, the wire that connects the screen to the motherboard and ofc the SSD. I can't detach or remove anything else. but I do maintenance to my computer and I already checked the wires, they are in good shape and well connected.

I am suspecting it is caused by the AMD's driver. I installed a newer version of the driver some hours ago, and I feel the computer much more snappier than before. even game launcher's that usually would be freezing now they don't freeze...
now I am just scared from installing the new Intel VGA driver... because usually it ill uninstall my AMD VGA driver...
 
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Ok so you have a notebook not a desktop which makes no sense that you have two cards since it is rare to have them and what you need to do is either keep your drivers updated or either get a pre built PC... since that's normal to have lag on a notebook... 😉 - <edited> :0
 
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well I don't have budget to buy a new one right now...
but anway, I am going to shoot a video about my problem... maybe it helps at least to identify the cause of the problem...
 
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I got to talk with a support specialist that asked me to send him some logs... it seems that my games and all are running on my intel GPU and that is causing the problem.
it seems my computer is not using the commutable graphics system...
 
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It makes total sense. What doesn't make sense is that statement. There are tons of laptops out there will dual graphics options. Many of them have CPU integrated graphics along with a higher end performance card for gaming or demanding graphics and video applications. There are also a fair number with dual cards in SLI or similar configurations. I would think anybody that was a "tech" would know that, but perhaps not in this case.

It's also no more normal to have lag on a laptop than on any other computer. If ANY computer system you have has lag, then there is either a problem with the software or OS, the hardware or it's simply becoming too old to run the newer and more demanding software you are trying to run on it. It's definitely NOT because it's "normal" for laptops to always have lag.

 
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Try this and see if it works for you.

https://support.serato.com/hc/en-us/articles/202305784-Changing-graphics-card-settings-to-use-your-dedicated-GPU-on-a-Windows-computer-
 
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actually the problem is solved!
thanks all for your help!

I talked to a real game developer, that gave me software and tutorials to diagnose my problem. it turns out that it was just my AMD graphics driver missing some features. I always followed what my computer's manufacturer said: "any missing drivers will be downloaded via windows update"... and windows update was giving me the driver, but not the complete driver.
the game developer guy told me that windows update will download the video driver, but not the software or other drivers required for commutable graphics. so basically windows update would provide me with the video driver, but not the software and other drivers required for commutable graphics to work (like AMD radeon settings application) so games and everything was always using the intel's GPU... also since I wasn't really removing my GPU's, I was just downgrading them to the generic version that gets installed with windows, so when I was trying to install a newer version, whatever it would be, I would get an error saying "internal power error".
he told me how to completely remove drivers, than I could install the most recent drivers. I installed intel's driver from my manufacturer (since they are optimized and changed from the generic versions) so he said I should install that one because the intel GPU controls pretty much everything graphic on my computer... but the AMD's GPU driver was the generic from the AMD website. I installed the most recent one, with all the software and optional drivers it comes with and now everything is working fine!

he says that before my AMD GPU was working fine, but the software that controls commutable GPU's was missing... installing the generic driver from AMD and not the one from windows update installed the software needed for that. he says windows update was giving me just the driver for visuals, nothing else, so unless a program was specifically instructed to use my AMD GPU, it would never work, because the windows update version is dedicated to computers with a single GPU from AMD in this case, not 2 GPU as my computer has.

anyway, problem is solved, and thank you all for your suggestions, they made me think, so I went testing everything and remembered that I knew a game developer, so I went searching for him on facebook and asked him for help. I told him what I did so far and gave him the link to this post and after he read all the suggestions here he told me the problem can't be physical, that it had to be something about software... after an entire day around my computer, I finally got it working lol.
 
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Solution
Glad you finally got it going. I knew it was a software related issue just off the little bit of info you provided. I figured it was likely to be a driver or application problem which is why I linked you to the correct software package to enable the discreet graphics and force the system OFF the Intel iGPU. Exactly what I was leading you to. Glad you got it sorted. Good luck.
 
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