Computer "Locks up/freezes" during CPU intensive task, or gaming after 30 minutes + of gaming.

Skytoucher

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Nov 8, 2015
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Ok so I've had this problem for a month or two maybe, and just now I'm finding myself needing to fix it as. Playing games like Civ 5 for example, is very annoying with this problem in place.

As when playing games, or even running CPU stress test I've found that my system will just lock up and freeze. I'm aware of this as the screen will freeze and pressing say caps lock won't change the light on the keyboard.

For gaming, it usually can last around 30 minutes + before locking up. I tried running a CPU Stress Test, as I was seeing if maybe I was having high CPU Temps (Which my temps were fine) and. In that case it only lasted about halfway into the benchmark before locking up, maybe about 5 to 10 minutes. It was a couple weeks ago.

Now my CPU isn't overclocked at all, and my GPU is actually only a few months old.

My Specs...

OS: Windows 10 Pro
CPU: AMD FX - 9590 4716 Mhz (Watercooled)
GPU: GTX 1060 3GB
Memory: 16GB - Would need to check for the speed, I think it's ddr4?
Mobo: ASUS Crosshair V Formula-Z AM3 + AMD 990FX

Any help or suggestions would be much apprieated, I personally think it might be the CPU or Mobo somehow but I'm not really sure.
 
What kind of temps are you actually seeing? And what are you using to monitor your CPU temps? (Only AMD Overdrive and the Thermal Margin gives a reliable reading on AMD chips)

The 9590 is just a problem itself. You mention watercooled? Custom or AIO? Minimum H100i for that chip - if you're running anything less, it's very likely you're overheating.

In addition, you didn't mention a PSU? The 9590 needs a quality PSU, able to provide consistent power to remain stable.
 
What's your PSU? I agree with Barty 1884. What kind of temps are you seeing? Some programs run hotter than others. What programs are you running? What other games are you playing? Games with huge multiplayer maps? Battlefield maps use a lot of memory and produce a lot of heat and crashing. They will take 3gb cards to the limit. Uses a lot cpu power, too.
 


Sorry for taking so long :/

My PSU from is 800 watts and has a silver ceritification from what I remeber at the top of my head. It's actually only about a year old, we had this problem with the old PSU though too.

The temps I'm seeing (Recorded with Overdrive) really don't seem relative. In Hearts of Iron 4 for example, I was in the game for about an hour before the computer locked up. When it did, temps were in about the 50s Celcius which isn't even really near the 70s. So I doubt the temps are the problems, the highest I've seen was during a CPU Benchmark I ran which had it get to about 72.

Update: It seems I've found it to now crash at times even when I'm not gaming and even once. While I was loading windows up, another thing I forgot to mention is. Is that after it crashes. It will only cut on for a few seconds when I try to boot it up before turning itself off. Making me have to wait around 10 minutes before I can start it up with no problems.
 
I had a similar problem with crashing a few years ago. I had a one year old computer and it would crash out of the blue during intensive game play in Battlefield 3. Maybe once a week. Then it became more frequent, every other day. I check my temps on my hardware, reseated my ram, checked all my connections, began to run fewer apps. did clean uninstall and reinstall of games and video software, ran 'scan now' feature in C: drive, defragged it, scouted out all my blow caps on the motherboard, in desperation reset my tcp/ip address but it still crashed randomly. It progress from everyday to every hour or during Battlefield 3 and then on it's own every ten minutes. I was pulling my hair. What could be wrong? Then it died.
By now, I was crap apples angry because I knew it was a power issue. It was a Corsair RM 750 Gold, a beautiful psu. So I went to Corsair's website, looked up my psu and found out that the RM 750 with my serial numbers had been recalled. There was a automatic fan setting that wasn't kicking on at proper temps and was overheating (something like a capacitor, I don't remember) inside the psu. I sent it back and they sent me a new one. It was fine, ran great. By then, I didn't trust my gear so I replaced everything and bought a reputable psu I found one listed on the Tom's Hardware PSU tier, a Seasonic X series 750w.

http://www.tomshardware.com/forum/id-2547993/psu-tier-list.html

What I should've done is bought one of those psu/hardware testers for testers for a few bucks. Strange, I didn't think of it at the time.

https://www.newegg.com/Product/Product.aspx?Item=9SIABG95502625&cm_re=computer_psu_tester-_-9SIABG95502625-_-Product

Built a few more machines but saved the Seasonic 750 for my work computer. Still runs. Everything was fine till last summer, the crashing started again. This time, it turned out to be my power source reporting the crash, the battery back up (UPS unit). After a month of random crashing, it went completely lights out. Battery was good, I'd replaced it in Spring '16. I guess it was something on it's switching board failed. After 9 years, it died. So I replaced it with an APC ns 1080. All is well.
Hope this helps.

 


I'm still working on fixing it, although I might've found which component was messing up. I tried running Memtest as I was running different test, and it only made it about 7 minutes into the test before freezing my machine. Gonna get some old ram of mine and try switching them out and testing to see if it really is the ram itself that is the problem.
 
Good on you! At least you've found a probable cause. Hardware with memory doesn't always indicate it's bad until it warms up. My old video card, an AMD HD7950 on startup would run as perfect as a peach until it warmed up. It would artifact or Windows would allow it to crash with an error window and code. For sure, bad stick ram is easier to replace. Hope it solves your problem!
 


It didn't :/

Made a new forum.

http://www.tomshardware.com/answers/id-3444131/hanging-freezing-gaming-testing.html#19838295