Computer monitor just turned off?

Galewings

Commendable
Nov 24, 2016
4
0
1,510
Hey, yesterday I got a completely random problem where my computer just froze. it wasn't turning off or resting so I had to take off the power plug to get to power off and reboot. After wards, everytime I tried to use it I would get a blue screen error that said "WHEA uncorrectible error".

I looked into it and read that it's an issue that frequently happens when you poorly overclock your pc, but I've never overclocked this pc since I got it. Not once. I read a fix was to simply reset your bios setting, which seemed to fix the problem until today where I was playing a low end game and started to get framedrops. after a while, my computer simply turned off the monitor and would not boot it back up. It felt a little hotter than normal but the temperatures are sitting at 25 when idle and 35 to 40 while gaming yesterday and today until the sudden black out.

I'm not very tech savvy so I'm not sure if it's a problem with the cpu or the motherboard or the cooling fan.

Here are the pc specs:
fan Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan (RR-212E-20PK-R2)
cpu Intel Core i7 6700K 4.00 GHz
psu EVGA 600 B1, 80+ BRONZE 600W
mobo
MSI Enthuastic Gaming Intel Z170A LGA 1151 DDR4 m3
gpu msi gtx 1060
 
Solution
There should be a sticker on the back of the GPU that has the serial number.

It.. COULD be the PSU but.... yeah that's hard to diagnose. Yours isn't super good, but the rest of your hardware is pretty highend.

If you want to remove the PSU as the culprit, you'll have to get a good one to replace it:
http://pcpartpicker.com/product/DPCwrH/seasonic-power-supply-ssr550rm

But... maybe it's your monitor? that could go bad as well, got a TV you could try your computer on as a test to see if the same happens?
Probably a bad GPU. RMA it to the manufacturer, don't waste time trying to fix it.

It literally is a hardware fault, and if turning off your OC doesn't help it's more likely the GPU.

ALTHOUGH, you could try UNDERCLOCKING your GPU and see if that helps, but that's all the more reason to RMA it if you can.
 


Hey, I do think it might be my gpu, after doing an open hardware my cpu temps were around 45-55c in game but the gpu kept going higher and higher from 30c idle. I didn't want to go past 80c so that's where I stopped but it was only after about 30 minutes on a very easy to run game, League of Legends.

I'm not able to RMA, so I may have to simply buy a new one. Might send it to an actual IT person since I really don't know if there's another problem besides what I learned from temp checks.
 
Your 1060 isn't new enough to return the manufacturer? it hasn't been out a year yet, it's warranty should be at least that long.
MSI's graphics cards have a 3 year warranty: https://us.msi.com/page/warranty/
An "actual IT person" won't be able to help you either if the card is outright bad.
 

I bought it online from someone that cutoff the square that has the code you need to register it on their website, so I just assumed I have no warranty. I don't think it was a shady seller who sold a used product, it was new and performed very well until yesterday. I'm not sure it's exactly the gpu either, after some reading around old posts it could also be my psu.
 
There should be a sticker on the back of the GPU that has the serial number.

It.. COULD be the PSU but.... yeah that's hard to diagnose. Yours isn't super good, but the rest of your hardware is pretty highend.

If you want to remove the PSU as the culprit, you'll have to get a good one to replace it:
http://pcpartpicker.com/product/DPCwrH/seasonic-power-supply-ssr550rm

But... maybe it's your monitor? that could go bad as well, got a TV you could try your computer on as a test to see if the same happens?
 
Solution