[SOLVED] Computer no longer has safe mode, recovery and repair options no longer seem to exist

FPS_Jay

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Jul 25, 2012
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I first noticed that something was wrong with my PC when it would no longer sleep or shut down.

I fixed this by disabling fast boot. However, when I went to try to go to safe mode to update my GPU driver, it wouldn't work. It did a normal restart. Then, I tried to enable safe mode from msconfig. It behaved as though the box for safe mode was disabled.

Searching around for solutions, I tried to roll back the latest windows update. This did nothing. The bootrec command on elevated command prompt returns "The boot configuration data store can not be opened. The requested system device cannot be found. "

What is going on here? Anyone know how to help?

System specs:

OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MITHRIL
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, 3504 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3801, 3/14/2018
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product Z170-AR
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.17763.529"
User Name MITHRIL\Narth
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 13.1 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
 

FPS_Jay

Distinguished
Jul 25, 2012
26
0
18,540
1

FPS_Jay

Distinguished
Jul 25, 2012
26
0
18,540
1
I fixed the issue by going to my motherboard and changing my UEFI boot to a Legacy/"normal" Boot. I don't know why this was suddenly necessary for my computer to boot into safe mode, but it worked.
 

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