Computer not detecting headphones

jamietylerr

Reputable
Jan 13, 2016
16
0
4,510
So this is a strange one. I have tried both front and rear inputs and still no success. Their headphones with a USB and 2 jacks, and when plugged in the green light is active on the headphones showing their working/have power. Changing the connector to a solo jack, I can plug it into my PS4 / iPhone and it works fine. However on my PC it doesn't work, despite it working completely fine for 2 weeks until yesterday.

I've tried going to device manager and updating drivers, and I've also tried managing audio settings and making it my default device but the PC is not picking up the headphones exist, even after ticking Show Disabled Devices. In device managers, the headphones aren't under "Sound, video and game controllers", "Audio inputs and outputs", or "Unknown Devices" (as I have no Unknown Devices menu). I do not have RealTek Audio Manager.

The events that led to this error was last night I was trying to watch a film but my TV (which is my monitor) speakers weren't working. After updating sound drivers and realising they were for some reason disabled, I re-enabled them and they worked fine. However, disabling them again does not fix the problem. The PC does not pick up the headphones at all, mic or sound.

Thanks in advance.