Question Computer not starting after RAM change.

Jun 10, 2022
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I recently bought a new HP desktop. I upgraded the RAM from the 1 8gb stick it came with and replaced it with 2 8gb ram. It worked fine for most of the first day then I started to getting occasional freezes while playing games and also BSODs that were apparently related to memory issues. I guess the RAM may not compatible with my computer, which I didn't know was a thing. Anyways after a couple of days I started getting the 3 long beeps 2 short beeps when trying to boot it up. So I put back the original single 8gb card back in but still get the beep error every time. I tried moving the card to the second slot and just reinserting but I just kept getting the beep error. I'm not sure what else to try but I'm hoping I didn't mess something up installing the RAM but the tutorial was simple enough. Would my HP warranty still be good after changing the RAM?

The RAM was
PNY - XLR8 Gaming 16GB (2x8GB) DDR4 DRAM 3200MHz (PC4-25600) CL16 1.35V Dual Channel Desktop (DIMM) Memory Kit - Red

HP Pavilion Gaming Desktop, NVIDIA GeForce GTX 1650 SUPER, Intel Core i3-10100, 8 GB DDR4 RAM, 256 GB PCIe NVMe SSD, Windows 11
 
Jun 10, 2022
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OK so it's not compatible. But I can't get it to boot with the original RAM either though. Could having the wrong RAM in for a few days have damaged something else? Or possibly I shorted something out when changing it back? If I have to file a warranty claim with HP I suppose I shouldn't tell them I ever changed out the RAM.
 

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