Computer randomly crashes

myee2516

Prominent
Nov 12, 2017
8
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510
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My Computer Randomly restarts without warning. It Doesnt Blue Screen or anything.
I have been in the Reliability History to see what happening but it comes up with Critical Event - Windows was not properly shut down.

I then went into Event Viewer to see what is causing it and i see alot of errors leading up to it. Mainly Event ID 10016 DistributedCOM and then Event 41 Kernel-Power.

I have no idea what is triggering it as it happens randomly. it can be 2 minutes after turning the PC on or as i start a game or 3 hrs later.

I have attached a few photos. i can attach more specific photos if i know what to look for. it has been going on since about Feb/March.

i fresh installed Windows 10 at the start of April but that didn't do anything it still randomly crashes.

if you can provide some insight on how to fix this it would be great. Thanks in Advance.

Specs
Intel i7 6800k
Asus X99 Deluxe II
Gigabyte Aorus Gtx 1080ti
32gig GeiL Ram
Thermaltake RL120 Liquid Cooling
Thermaltake 650W Smart Pro RGB Fully Modular 80+ Bronze Power Supply
Hyper X 120gig SSD
Samsung 120gig SSD
WD Black 1TB HDD
WB Blue 2TB HDD

https://gyazo.com/e7ea4726cd2d6fb6b89363baba824ee3
https://gyazo.com/85c12799e482fa3395f80ba7def3ff11
https://gyazo.com/5142338881ac5e37f950b42e0c4606f4

I put in a new PSU 3 days ago and it still crashes. i have tried almost everything i can think of and still no luck.

https://gyazo.com/9362ffab457c318af569f84351743111

most recent crash in link above.


 

Ralston18

Titan
Moderator
Bit late getting here....

Just as a hunch, open the case and check all power connections. Inspect ports, plugs, and cables.

Nothing bent, kinked, loose, entangled, etc..

Check and reseat all, cards, chips, memory, jumpers, etc..
.
Ensure that all are undamaged plus fully and firmly in place.

Clean your case if necessary. Ensure that there are proper air flows for cooling

Temporarily test going without one or both of the HDDs. Determine if the crashes decline or even stop.


 

myee2516

Prominent
Nov 12, 2017
8
0
510
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Hey Thanks for the assistance.

I have a Thermaltake p5 Case its an Open case. i put in a new PSU 3 days ago and checked to make sure i did the cabling properly without kinks or damages. i Disconnected All the HDDS and then put them back in with a new HDD i bought (WD Blue).

I will Reseat the GPU and RAM but i cant do the CPU as the Water Cooling is on it.
 

Ralston18

Titan
Moderator
So you now have 3 HDDs?

Are you able to monitor temperatures and fan speeds?

Barring some direct evidence incriminating the CPU that should be a last resort.

Focus on reducing the power requirements. Start with minimal components and hopefully that will be stable.

Add back components one by one until the problems start again - need to narrow down the possibilities.
 

myee2516

Prominent
Nov 12, 2017
8
0
510
0


Hey,

i have a total of 4 HDD'S now. i have 2 SSD and 2 HDD.

I originally had a Thermaltake Toughpower 875W PSU and bought a Thermaltake 650W PSU as i thought the PSU was the problem.

https://gyazo.com/da192682e4641aeabc056b7de9df3170

i ran Heaven Benchmark to stress test my PC and here are the temps for it.

I dont know how to re-create the crash.

i will take out the HDDS and only keep the one with the OS plugged in.

Thanks.

 

Ralston18

Titan
Moderator
Errors: 1008, 10016, 1023, and 64.

Perlib seems most frequent.

Keep watching the errors and then research (google) the most frequent errors: e.g. the ones I listed above.

Be sure to look at the details tabs to gather as much information as you can.

Look for some common cause and fix but be very wary of just doing anything that may be suggested or otherwise worked for someone else.

Your system may be different and any given fix not necessarily applicable.

I would lean towards a corrupted file/DLL.

Likely to take some effort to identify the file (or perhaps files) involved.

With some luck there may be some readily identifiable, applicable, and working fix.
 

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