Question Computer randomly restarts

thebosno

Honorable
May 11, 2016
3
1
10,515
0
I have a new-ish PC (~ 4 months) that I built and just recently about 2 months ago it started restarting randomly. It doesn't matter what I am doing. Computer can be idle, or I can be playing a game when this happens. It just freezes for a second and then restarts. When it is occurring it happens about once every 1-2 hours.

I thought this was fixed when I re-seated my RAM a month ago. I was able to play games and do other high stress tasks without issues. But then a couple days ago it started doing it again and re-seating it again did not seem to help.

Also when it first started happening it seemed to occur around the time I had a power outage at my place (I do have a surge protector for what that's worth). But again after this happened I re-seated RAM and it was fine for a month.

I just want to see if these details are enough to provide a direction before I start testing every piece of hardware to make it easier.

SPECS
Windows 10
5900x
3080
32 gb DD4 RAM
AUROS ELITE WIFI mobo
Corsair RM 850x psu
x570 auros elite MOBO
 
I have a new-ish PC (~ 4 months) that I built and just recently about 2 months ago it started restarting randomly. It doesn't matter what I am doing. Computer can be idle, or I can be playing a game when this happens. It just freezes for a second and then restarts. When it is occurring it happens about once every 1-2 hours.

I thought this was fixed when I re-seated my RAM a month ago. I was able to play games and do other high stress tasks without issues. But then a couple days ago it started doing it again and re-seating it again did not seem to help.

Also when it first started happening it seemed to occur around the time I had a power outage at my place (I do have a surge protector for what that's worth). But again after this happened I re-seated RAM and it was fine for a month.

I just want to see if these details are enough to provide a direction before I start testing every piece of hardware to make it easier.

SPECS
Windows 10
5900x
3080
32 gb DD4 RAM
AUROS ELITE WIFI mobo
Corsair RM 850x psu
x570 auros elite MOBO
try this step by step (read until end):
  • Disconnect from internet
  • Uninstall gpu driver DDU (clean and do not restart).
  • Uninstall all the processors on device manager (should be 24 on yours, also when it asks for restart, click on no) like this:
  • Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.

  • boot up to windows and install the latest AMD Chipset driver, reboot, and connect to internet.

  • Install the latest nvidia driver.

    *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did) and make sure ram is on slot 2 and 4 if you use 2 sticks. Download needed files (highlighted word) before doing step 1, do the step by orders.

  • And check windows update (and optional updates) if there is any and install them (except chipset in optional update). Also enable Hardware Accelerated Graphics Scheduling (available on the latest win 10 update) in graphics settings like this and reboot:
Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
 

thebosno

Honorable
May 11, 2016
3
1
10,515
0
try this step by step (read until end):
  • Disconnect from internet
  • Uninstall gpu driver DDU (clean and do not restart).
  • Uninstall all the processors on device manager (should be 24 on yours, also when it asks for restart, click on no) like this:
  • Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.

  • boot up to windows and install the latest AMD Chipset driver, reboot, and connect to internet.

  • Install the latest nvidia driver.

    *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did) and make sure ram is on slot 2 and 4 if you use 2 sticks. Download needed files (highlighted word) before doing step 1, do the step by orders.

  • And check windows update (and optional updates) if there is any and install them (except chipset in optional update). Also enable Hardware Accelerated Graphics Scheduling (available on the latest win 10 update) in graphics settings like this and reboot:
Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:

Thank you so much. It appears that this worked. Has not restarted since I did this a few days ago (fingers crossed).
 
Reactions: Koekieezz

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