- Aug 5, 2021
- 5
- 0
- 10
Bought a new pc about a month ago and a few weeks in it started randomly shutting down. Didnt matter if I was playing a game or just staring at my desktop. Sometimes it wouldnt happen for an entire day, other times it would happen within 10 minutes of being on. The monitor would turn off and give no signal but all the lights in my rig were still on and my gpu fans seemed to be running pretty fast. Originally in my dmp file it was telling me this
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd00fb9d9b460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80631b36bd8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3203
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 19740
Key : Analysis.Init.CPU.mSec
Value: 280
Key : Analysis.Init.Elapsed.mSec
Value: 3470
Key : Analysis.Memory.CommitPeak.Mb
Value: 89
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffd00fb9d9b460
BUGCHECK_P2: fffff80631b36bd8
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd00fb9d9b460
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffbc08
ffffbc08
ffffbc08
ffffbc08
ffffbc08
ffffbc08
ffffbc08
ffffbc08
ffffbc08
SYMBOL_NAME: nvlddmkm+dc6bd8
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
I had tried uninstalling and reinstalling gpu drivers with ddu/safe mode, system restore, buying a new display port cable, re seating my gpu (which was hanging a bit and seems to have slightly bent but i bought as support bracket for that), windows update, updating xbox controller and none of those things seemed to work. 2 days ago I updated my bios and I thought that had fixed the issue. But now I'm having the exact same issue, with the addition of sometimes when i turn on my computer it simply wont boot. Display is off, but all lights and fans in pc are running. I turned off fast startup and it still happened. In event viewer though instead of having the same error I had prior to updating my bios I get this in event viewer,
Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1151, time stamp: 0x891df6d3
Exception code: 0xe0464645
Fault offset: 0x000000000010bd3e
Faulting process id: 0x1010
Faulting application start time: 0x01d78a74cdf93210
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: bc4d4136-67e5-44d0-8682-3d1fdf961818
Faulting package full name:
Faulting package-relative application ID:
There's 8 entries in event viewer like this that show up whenever this issue occurs, each with a different faulting process id and time. I had run stress tests (only for 5 minutes) when I was getting the TDR failures and I didnt seem to have an issue. I hope my explanation wasn't too bloated or missing much but this issue is driving me insane. Basically have a half assed computer cause I never know when itll just shut down.
CPU: Intel® Core™ Processor i5-11600KF 6/12 3.90GHz [Turbo 4.9GHz] 12MB Cache LGA1200
FAN: CyberpowerPC MasterLiquid Lite 360mm ARGB CPU Liquid Cooler with Dual Chamber Pump & Copper Cold Plate
HDD: 1TB GIGABYTE AORUS (PCIe Gen4) NVMe M.2 SSD
MOTHERBOARD: MSI MPG Z590 GAMING PLUS ATX, ARGB, 2.5GbE LAN, 2 PCIe x16, 2 PCIe x1, 6 SATA3, 3x M.2 SATA/PCIe
MEMORY: 16GB (8GBx2) DDR4/3200MHz Dual Channel Memory
PSU: 1,000 Watts - Standard 80 Plus Gold Power Supply
GPU: GeForce RTX™ 3080 10GB GDDR6X (Ampere)
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd00fb9d9b460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80631b36bd8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5d5c294bb8d17217\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3203
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 19740
Key : Analysis.Init.CPU.mSec
Value: 280
Key : Analysis.Init.Elapsed.mSec
Value: 3470
Key : Analysis.Memory.CommitPeak.Mb
Value: 89
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffd00fb9d9b460
BUGCHECK_P2: fffff80631b36bd8
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd00fb9d9b460
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffbc08
1bee92d8 fffff8062bbc1cae : 0000000000000116 ffffd00fb9d9b460 fffff80631b36bd8 ffffffffc000009a : nt!KeBugCheckExffffbc08
1bee92e0 fffff8062bb724d4 : fffff80631b36bd8 ffffd00fbb784010 0000000000002000 ffffd00fbb7840d0 : dxgkrnl!TdrBugcheckOnTimeout+0xfeffffbc08
1bee9320 fffff8062bb6b00f : ffffd00fbb778000 0000000001000000 0000000000000002 0000000000000002 : dxgkrnl!ADAPTER_RENDER::Reset+0x174ffffbc08
1bee9350 fffff8062bbc13d5 : 0000000000000100 ffffd00fbb778a58 00000000b1e9dc50 ffffd00fb9581060 : dxgkrnl!DXGADAPTER::Reset+0x4dfffffbc08
1bee93d0 fffff8062bbc1547 : fffff80612324440 ffffd00fc643d490 0000000000000000 0000000000000300 : dxgkrnl!TdrResetFromTimeout+0x15ffffbc08
1bee9400 fffff806118b8515 : ffffd00fc3193600 fffff8062bbc1520 ffffd00fb1e9dc50 ffffd00f00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27ffffbc08
1bee9430 fffff80611955855 : ffffd00fc3193600 0000000000000080 ffffd00fb1eab040 fffff8061180a200 : nt!ExpWorkerThread+0x105ffffbc08
1bee94d0 fffff806119fe788 : ffffc0017b8cc180 ffffd00fc3193600 fffff80611955800 000000009b610a98 : nt!PspSystemThreadStartup+0x55ffffbc08
1bee9520 0000000000000000 : ffffbc081beea000 ffffbc081bee3000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28SYMBOL_NAME: nvlddmkm+dc6bd8
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
I had tried uninstalling and reinstalling gpu drivers with ddu/safe mode, system restore, buying a new display port cable, re seating my gpu (which was hanging a bit and seems to have slightly bent but i bought as support bracket for that), windows update, updating xbox controller and none of those things seemed to work. 2 days ago I updated my bios and I thought that had fixed the issue. But now I'm having the exact same issue, with the addition of sometimes when i turn on my computer it simply wont boot. Display is off, but all lights and fans in pc are running. I turned off fast startup and it still happened. In event viewer though instead of having the same error I had prior to updating my bios I get this in event viewer,
Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1151, time stamp: 0x891df6d3
Exception code: 0xe0464645
Fault offset: 0x000000000010bd3e
Faulting process id: 0x1010
Faulting application start time: 0x01d78a74cdf93210
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: bc4d4136-67e5-44d0-8682-3d1fdf961818
Faulting package full name:
Faulting package-relative application ID:
There's 8 entries in event viewer like this that show up whenever this issue occurs, each with a different faulting process id and time. I had run stress tests (only for 5 minutes) when I was getting the TDR failures and I didnt seem to have an issue. I hope my explanation wasn't too bloated or missing much but this issue is driving me insane. Basically have a half assed computer cause I never know when itll just shut down.
CPU: Intel® Core™ Processor i5-11600KF 6/12 3.90GHz [Turbo 4.9GHz] 12MB Cache LGA1200
FAN: CyberpowerPC MasterLiquid Lite 360mm ARGB CPU Liquid Cooler with Dual Chamber Pump & Copper Cold Plate
HDD: 1TB GIGABYTE AORUS (PCIe Gen4) NVMe M.2 SSD
MOTHERBOARD: MSI MPG Z590 GAMING PLUS ATX, ARGB, 2.5GbE LAN, 2 PCIe x16, 2 PCIe x1, 6 SATA3, 3x M.2 SATA/PCIe
MEMORY: 16GB (8GBx2) DDR4/3200MHz Dual Channel Memory
PSU: 1,000 Watts - Standard 80 Plus Gold Power Supply
GPU: GeForce RTX™ 3080 10GB GDDR6X (Ampere)
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