Question Computer randomly shuts down while playing Apex

Feb 25, 2019
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Hello,

I have problems with my computer shutting of randomly sometimes when I play Apex legends, both my two monitors (no signal) + mouse and keyboard goes dark but the computer keeps it's power on and the fans are still running. It doesn't happen every game I play, sometimes i can play 5+ hours without it even happening once but sometimes it happens every game. I can run other games such as League of legends and PUBG without this happening.

I've checked my temps with HWMonitor and CPU temp (packade (node 0)) doesn't go over 75 C and GPU temp doesn't go over 70 C so I guess this means that the problem isn't overheating related?

About two months ago my PSU broke, and I got a new one, are there any way to check if the PSU that broke affected any other components in my system? Or what might the problem be?

Specs:
CPU: AMD Ryzen 5 1500X with stock cooler
Mobo: MSI X370 Gaming plus
Mem: Corsair Vengeance LPX DDR4 2400MHz 16GB
Hdd: Samsung 850 EVO 500GB SSD
GPU: ASUS Geforce GTX 1060 6GB Expedition OC
PSU: Corsair TX750M, 750W PSU (same PSU as the one that broke)
OS: Windows 10

Thanks, in advance
 

BringerOfTea

Reputable
Dec 17, 2015
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Is the CPU overclocked in any way or for that matter the GPU? Is so remove it and check.
And the mouse goes black?
Fetch the latest bios. ?

I know that Apex has terrible network performance... but not anything that would account to the sudden loss of power.
 
Feb 25, 2019
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I hadn't done any personal overclocking but realized when I entered BIOS that MSI game boost was turned on. I've turned this off and will check if I still get the random shut downs.

Thanks for your help
 
Jul 26, 2019
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Just started having this issue, something notable is that it only happens when i play Apex, and my headphones will start to crackle before the shutdown happens, CPU/GPU temp doesnt seem to be out of the ordinary has only happened when i pay Apex.
 

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