Computer reboots when gaming since new graphics card, have minidump details please help

[Bowyer1122]

Hi there, my computer keeps rebooting while i game for a while on Overwatch. It has rebooted itself about 17 times now in 2 months and saves a minidump file each time. It only started after i upgraded my graphics card. I was wondering if anyone could help to see what the problem is...

Components:
Windows 10 pro
Motherboard:Gigabyte GA-78LMT-USB3 5.0 (AM3+)
CPU: AMD FX6300 Black Edition 6 Core
GPU: Radeon RX 480 Dual OC 8192MB GDDR5 PCI-Express Graphics Card
power supply:had corsair 500w now have Super Flower 550W gold thinking power supply was the problem.
harddrive:normal seagate 1gb
RAM:2x4GB

Here is the dump file///

Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffff9c8ca3413038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9c8ca3413038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.14393.1066 (rs1_release_sec.170327-1835)

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: ffff9c8ca3413038

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR: 0x124_AuthenticAMD

CPU_COUNT: 6

CPU_MHZ: dbc

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: JOE-PC

ANALYSIS_SESSION_TIME: 05-03-2017 22:22:41.0205

ANALYSIS_VERSION: 10.0.15063.137 amd64fre

STACK_TEXT:
ffffd201`5c3ed5b0 fffff800`62a68b1d : 00000000`00000000 ffff9c8c`a3413010 fffff800`62985ac0 fffff800`62a49280 : nt!WheapCreateLiveTriageDump+0x7b
ffffd201`5c3edae0 fffff800`628ba594 : ffff9c8c`a3413010 00000000`00000000 fffff805`3d5e3240 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffd201`5c3edb10 fffff800`628bafa5 : fffff800`62985a60 fffff800`62985a60 fffff800`62985ac0 fffff805`3d5d6310 : nt!WheapProcessWorkQueueItem+0x48
ffffd201`5c3edb50 fffff800`626f86f9 : fffff800`62a49100 ffff9c8c`a3436040 00000000`00000000 ffff9c8c`00178000 : nt!WheapWorkQueueWorkerRoutine+0x25
ffffd201`5c3edb80 fffff800`627492d5 : fffff800`629cf180 00000000`00000080 ffff9c8c`a06b0440 ffff9c8c`a3436040 : nt!ExpWorkerThread+0xe9
ffffd201`5c3edc10 fffff800`627e6c86 : fffff800`629cf180 ffff9c8c`a3436040 fffff800`62749294 00000000`00000000 : nt!PspSystemThreadStartup+0x41
ffffd201`5c3edc60 00000000`00000000 : ffffd201`5c3ee000 ffffd201`5c3e8000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 132c000eaf3a0e557381dc4eba728b3e391a8d4b

THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

TARGET_TIME: 2017-05-03T19:42:11.000Z

OSBUILD: 14393

OSSERVICEPACK: 1066

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-03-28 06:11:51

BUILDDATESTAMP_STR: 170327-1835

BUILDLAB_STR: rs1_release_sec

BUILDOSVER_STR: 10.0.14393.1066

ANALYSIS_SESSION_ELAPSED_TIME: 6e3

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_prv

FAILURE_ID_HASH: {6fd7875b-9a1b-9e09-d6d6-816026a875c8}

Followup: MachineOwner
---------

 

[MasterWigu]

From what i see your problem is similar to this one: https://answers.microsoft.com/en-us/windows/forum/all/bsod-bccode-124-computer-keeps-crashing/0df33745-70b9-4c90-a3f8-4a09f2280083

So, maybe you can try the possible solutions pointed there: Reinstall GPU drivers, updating BIOS, Checkiong memory, etc

 

[Bowyer1122]

From what i see your problem is similar to this one: https://answers.microsoft.com/en-us/windows/forum/all/bsod-bccode-124-computer-keeps-crashing/0df33745-70b9-4c90-a3f8-4a09f2280083

So, maybe you can try the possible solutions pointed there: Reinstall GPU drivers, updating BIOS, Checkiong memory, etc

That thread doesn't have a solution to the problem. Have reinstalled the GPU drivers, and BIOS wise there is only one version for my Motherboard so there is no update for the BIOS.