Sorry in advance if this is the wrong place to submit.
Upgraded my little bro's pre-built PC for him for Chriistmas with a GIGABYTE GA-AB350-Gaming mobo and Ryzen 1300x CPU. First issue was a faulty mobo which I replaced through Amazon, no problem. Went on a trip for a few days and the new board was ready when I got back. I * around a bit to get it going and I was just having software issues when I gave up. I had some unexpected stuff come up that needed to be dealt with immediately, so I ended up bringing the PC to the computer repair shop in town, after I disconnected everything and had the mobo and CPU in their boxes.
I get a call a few hours later from the guy saying that he tried to get it to work and noticed I had bent pins on my CPU. I know for a fact that they weren't broken when I brought it in. Now what? I'm gonna go in tomorrow and pick up the PC. He's adamant that it was broken when I brought it in. Does a manufacturer's warranty cover damage by a repair shop? I bought a SquareTrade warranty when I bought it on Amazon, will they cover this? Or can I just claim that it arrived broken, and I didn't notice until now?
<Language, please>
Upgraded my little bro's pre-built PC for him for Chriistmas with a GIGABYTE GA-AB350-Gaming mobo and Ryzen 1300x CPU. First issue was a faulty mobo which I replaced through Amazon, no problem. Went on a trip for a few days and the new board was ready when I got back. I * around a bit to get it going and I was just having software issues when I gave up. I had some unexpected stuff come up that needed to be dealt with immediately, so I ended up bringing the PC to the computer repair shop in town, after I disconnected everything and had the mobo and CPU in their boxes.
I get a call a few hours later from the guy saying that he tried to get it to work and noticed I had bent pins on my CPU. I know for a fact that they weren't broken when I brought it in. Now what? I'm gonna go in tomorrow and pick up the PC. He's adamant that it was broken when I brought it in. Does a manufacturer's warranty cover damage by a repair shop? I bought a SquareTrade warranty when I bought it on Amazon, will they cover this? Or can I just claim that it arrived broken, and I didn't notice until now?
<Language, please>