Computer Restarting Randomly - Not the PSU or overheating

[Raaarz]

I just replaced my PSU after reading other posts here and thinking it was the issue but I am still getting random restarts. They seem to happen more frequently when I have a game running and twitch stream running on my other monitor at the same time, but has happened even when I only had Chrome open on a non-video playing page and I came back from afk to the error message that shows up after the restart. "Windows has recovered from an unexpected shutdown" I should also point out that when the restarts happen, both monitors go black but I can still hear audio for 3-5 sec before it restarts.

System:

Motherboard - ASUS P9X79 LE
RAM - DDR3 1866 G.Skill Ripjaws 16GB (2x8GB)
CPU - Core i7-4820k@3.70GHz
GPU - NVIDIA GeForce GTX 770
PSU - EVGA SuperNova 850 G3
Hard Drive w/Windows - Samsung 840 EVO 250GB SSD
Secondary Hard Drive - Samsung 850 EVO 500GB SSD

It has been happening about once a week for the past 3-4 months, but recently started happening pretty much every day... and today 3 times. I had overheating issues a few years back and got a good airflow case and liquid cooler, but I'm wondering if the CPU could be having delayed issues from the overheating back then even though it was issue free for over a year after fixing the problem.

Not sure if this helps, but I opened event viewer and here is what I got.

CRITICAL
ID 41, Kernel-Power, Last Hour=1, 24Hours=3, 7Days=7

ERROR
ID 1, VDS Basic Provider, Last Hour=0, 24Hours=0, 7Days=3
ID 10, WMI, Last Hour=3, 24Hours=11, 7Days=27
ID 1000, Application Error, Last Hour=1, 24Hours=1, 7Days=4
ID 1001, Bugcheck, Last Hour=1, 24Hours=3, 7Days=5
ID 1026 .NET Runtime, Last Hour=1, 24Hours=1, 7Days=4
ID 6008, EventLog, Last Hour=1, 24Hours=3, 7Days=7

WARNING
ID 219, Kernal-PnP, Last Hour=2, 24Hours=9, 7Days=25
ID 1530, User Profile Service, Last Hour=1, 24Hours=8, 7Days=20
ID10010, RestartManager, Last Hour=0, 24Hours=0, 7Days=2

The last thing I can think of mentioning that might help is that I run 2 monitors. One at 60 fps 1080p, the other at 30fps 1440p (on a 4k tv). I am pretty lacking in knowledge about computers and have learned most of what I know from this site, so I have no clue if this could be contributing to the problem, but figured I should mention it since the problem seems to happen more frequently when I have video related stuff on both monitors at the same time.

On a side note, 2 of today's restarts were before the new PSU arrived. I installed the new PSU and had the third restart happen about 2 hours later. Once I installed the new PSU, 1 of my 3 hard drives no longer shows up, even in bios. I switched the cables around between hard drives to confirm it is the hard drive and not the cables. Not asking for help on this (unless its super easy) because it was my oldest crappy hard drive and I don't need it anymore anyway. But I figured I should mention it in case it could somehow be related.

Thanks in advance.

EDIT: Happened 2 more times since the original post, both while watching a single twitch stream with nothing else actively running... One was with this computer having run for 8+ hours, the other was about 15 min after booting up for the day. I would really love anyone to chime in with thoughts as I am completely guessing at this point.

EDIT: While responding to the the question below I noticed a task bar button for "Problem Reporting" that the overwhelming majority of the listed problems say "Problem: Video hardware error". Does this mean my GPU is going bad?

 

[marko55]

Quick stab here but have you tried simply updating the drivers on your GPU?

 

[Raaarz]

Quick stab here but have you tried simply updating the drivers on your GPU?

Yep, I normally update them within a couple days of a new release. There have been times I let it go close to a month before updating, but there have definitely been some restarts that have happened with up to date and some with outdated.

Are there drivers other than GPU I should be updating regularly?

While looking at my taskbar icon for NVIDIA to double check my drivers are up to date, I just noticed an icon next to it for "Problem Reporting" and after clicking it I see a list of problems to report to Microsoft... I guess after every crash/restart it kept adding to this list even though I would click the "check for solutions" button each time. I wish I had noticed this earlier... There are just a few that are listed "Problem: Shut down unexpectedly" and the overwhelming majority say "Problem: Video hardware error". Does this mean my GPU is going bad?

 

[marko55]

Very well could be a GPU issue. Wouldn't hurt to upgrade your GPU anyway, and your system has a LOT of CPU potential if you were to OC it. The only problem with upgrading GPU right now is miners have grabbed up all the good cards out there and driven prices through the roof...

 

[Raaarz]

Very well could be a GPU issue. Wouldn't hurt to upgrade your GPU anyway, and your system has a LOT of CPU potential if you were to OC it. The only problem with upgrading GPU right now is miners have grabbed up all the good cards out there and driven prices through the roof...

I don't know exactly what miners are, but are the prices expected to go back down in the not so far future or should I just suck it up pay a little more? I have been thinking for a while an upgrade is needed soon anyway and the random restarts can be very frustrating at times.

 

[marko55]

Like bitcoin or more recently ethereum. Its GPU intensive and people try to make money by mining it. You can google like crazy on the subject but the long story short is that miners need GPUs, and today's most efficient and popular gaming GPUs (RX480/580, 1060 and 1070) are the hot GPUs on their shopping lists so they've pretty bought all the lower cost models out everywhere. They're also gobbling up higher wattage GPUs to power 4+ GPUs in their mining workstations. So while 6mths ago you could grab maybe 5 different GTX 1070s for under $420, those are all sold out and the cheapest you can get a 1070 is in the $480-500 range. So at this point its worth it to spring the extra few bucks for a 1080 pretty much. There no telling right now when this will calm down. The same thing happened back when bitcoin came around but at that time AMD was ruling the mining space so they weren't grabbing nvidia GPUs. Pascal brings big benefit for current mining of ether though, and ether is still profitable to mine so this could keep up for a bit.

That said, nvidia.com has the 1070 Founders Edition card for normal price. Its just base clocked and doesn't have the nicer cooler on it that 3rd part 1070s have. That card will still crush any game at 1920x1080 though and you can install aftermarket coolers on it (like custom liquid loops).