Hi community, referred to this site by a friend. I have been dealing with a computer issues for a few months now and after many trouble shooting attempts, I am coming up blank... here's what's up:
My computer will randomly either freeze, or completely just turn it self off and then back on. It happens at all kinds of intervals: When I am playing WOW or Guildwars 2, when I am browsing the web (ESPECIALLY if I am scrolling throw posts on forums or tumblr), so on, so forth. It's very frustrating.
At first I thought it may be viruses or spyware, but after running Spybot, Malwarebytes and other free anti-viruses, I came up with nothing. I even reinstalled (But not reformatted) windows a few months ago, which did nothing for it at all. I also thought it could be a heating issue as it tends to get pretty hot. Some times up to 70 degrees celsius when I am gaming. I have recently installed another fan, and took everything out of it and deep cleaned off all the dust and dog-hair and all the other bad stuff that has built up over the years of me living in the home with three dogs and a chain smoking room mate.
Over the weekend I re-seated things with new thermal grease, and even reformatted and reinstalled Windows.
None of these things helped, and it continued to restart itself randomly. We then did a CrystalDisk Scan, and it told me that everything was fine on both of my harddrives. I am still concerned about the harddrive, as it is somewhat old. (5yrs maybe?). We also did a Memtest, and after 12 passes (went to the movies while it ran) everything came up clean on my ram.
My friends (who are IT for major companies) are VERY confused. They can't pinpoint the problem at all. They did notice my Battery seemed slightly discolored.. but had no clue why...
***I DO NOT GET BSOD*** at ANY TIME.
They have suggested it may be the Motherboard, or the Harddrive ...but, funds are tight and would rather not buy one and it be the other, or buy both and it be option three.
I am not computer savvy at all, but here is my DxDiag:
DX DIAG:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7680
BIOS: BIOS Date: 03/14/11 09:35:28 Ver: 04.06.04
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 4078MB RAM
Page File: 4081MB used, 4073MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
-------
Card name: NVIDIA GeForce GTX 460
Manufacturer: NVIDIA
Chip type: GeForce GTX 460
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0E22&SUBSYS_13733842&REV_A1
Display Memory: 2761 MB
Dedicated Memory: 978 MB
Shared Memory: 1783 MB
**********************************************************************
Can anyone help me out with some suggestions? Could this be the Motherboard?
My computer will randomly either freeze, or completely just turn it self off and then back on. It happens at all kinds of intervals: When I am playing WOW or Guildwars 2, when I am browsing the web (ESPECIALLY if I am scrolling throw posts on forums or tumblr), so on, so forth. It's very frustrating.
At first I thought it may be viruses or spyware, but after running Spybot, Malwarebytes and other free anti-viruses, I came up with nothing. I even reinstalled (But not reformatted) windows a few months ago, which did nothing for it at all. I also thought it could be a heating issue as it tends to get pretty hot. Some times up to 70 degrees celsius when I am gaming. I have recently installed another fan, and took everything out of it and deep cleaned off all the dust and dog-hair and all the other bad stuff that has built up over the years of me living in the home with three dogs and a chain smoking room mate.
Over the weekend I re-seated things with new thermal grease, and even reformatted and reinstalled Windows.
None of these things helped, and it continued to restart itself randomly. We then did a CrystalDisk Scan, and it told me that everything was fine on both of my harddrives. I am still concerned about the harddrive, as it is somewhat old. (5yrs maybe?). We also did a Memtest, and after 12 passes (went to the movies while it ran) everything came up clean on my ram.
My friends (who are IT for major companies) are VERY confused. They can't pinpoint the problem at all. They did notice my Battery seemed slightly discolored.. but had no clue why...
***I DO NOT GET BSOD*** at ANY TIME.
They have suggested it may be the Motherboard, or the Harddrive ...but, funds are tight and would rather not buy one and it be the other, or buy both and it be option three.
I am not computer savvy at all, but here is my DxDiag:
DX DIAG:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7680
BIOS: BIOS Date: 03/14/11 09:35:28 Ver: 04.06.04
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 4078MB RAM
Page File: 4081MB used, 4073MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
-------
Card name: NVIDIA GeForce GTX 460
Manufacturer: NVIDIA
Chip type: GeForce GTX 460
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0E22&SUBSYS_13733842&REV_A1
Display Memory: 2761 MB
Dedicated Memory: 978 MB
Shared Memory: 1783 MB
**********************************************************************
Can anyone help me out with some suggestions? Could this be the Motherboard?
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