So a friend of a friend picked out the parts for my friends computer and I built it. After about a year or so his house had a surge and the computer went out and has been randomly restarting ever since. (Doesn't give any explanation or any crash logs.)
The best we can theorize is that this happens most frequently when in low intensity applications (Browsing the web) or in very particular games such as Imperator Rome. What's weird is he can place something like Crusader Kings II for HOURS and never have a restart.
What I have done:
The PSU has been replaced 3 times with identical components straight off the shelf.
The Motherboard has been replaced after the PSU didn't solve the issue. (Reset CMOS on old board and new, has updated BIOS on the old one, new one is close to being up to date.)
I've completely wiped and re partitioned the SSD while simultaneously reinstalling windows.
We've plugged a light into the same surge protector that the computer is on to see if maybe it's the current from the wall, but the computer still restarts with nothing else on the protector being effected.
I've ran MemTest86 and the one built into Windows.
I've remotely monitored using HWINFO before a crash and didn't see any changes in Temperature that would cause the error.
This link is to my personal webserver with a .html file generated by HWINFO if anyone needs to see the complete information. If you do not wish to visit for the report I can try and fill in down below as asked.
System Summary:
Processor: Intel Core i7-8700 3.2mhz
Motherboard: MSI B360 Gaming Plus
Ram (x4): G Skill DDR4-2400 1200.5MHz (8gb)
GPU: Nvidia GeForce GTX 1060 6GB
PSU: Corsair CX750M
A Drive (Primary Storage): WDC WD10EZEX-08WN4A0 (2TB HDD 7200 RPM)
C Drive: WDC WDBNCE2500PNC (250GB SSD)
Short of rebuilding or taking the RAM out of my computer (which is compatible) and plugging it into test that component. I'm at a loss and need direction. I appreciate your time in advance.
Axwen
The best we can theorize is that this happens most frequently when in low intensity applications (Browsing the web) or in very particular games such as Imperator Rome. What's weird is he can place something like Crusader Kings II for HOURS and never have a restart.
What I have done:
The PSU has been replaced 3 times with identical components straight off the shelf.
The Motherboard has been replaced after the PSU didn't solve the issue. (Reset CMOS on old board and new, has updated BIOS on the old one, new one is close to being up to date.)
I've completely wiped and re partitioned the SSD while simultaneously reinstalling windows.
We've plugged a light into the same surge protector that the computer is on to see if maybe it's the current from the wall, but the computer still restarts with nothing else on the protector being effected.
I've ran MemTest86 and the one built into Windows.
I've remotely monitored using HWINFO before a crash and didn't see any changes in Temperature that would cause the error.
This link is to my personal webserver with a .html file generated by HWINFO if anyone needs to see the complete information. If you do not wish to visit for the report I can try and fill in down below as asked.
System Summary:
Processor: Intel Core i7-8700 3.2mhz
Motherboard: MSI B360 Gaming Plus
Ram (x4): G Skill DDR4-2400 1200.5MHz (8gb)
GPU: Nvidia GeForce GTX 1060 6GB
PSU: Corsair CX750M
A Drive (Primary Storage): WDC WD10EZEX-08WN4A0 (2TB HDD 7200 RPM)
C Drive: WDC WDBNCE2500PNC (250GB SSD)
Short of rebuilding or taking the RAM out of my computer (which is compatible) and plugging it into test that component. I'm at a loss and need direction. I appreciate your time in advance.
Axwen