Computer screen freezes

[Guest]

Archived from groups: comp.periphs.printers (More info?)

I just got an Epson RX500 All-in-one and if I turn it off my computer screen
freezes. The All-in-one is connected by aUSB1 port. I'm running Windows ME.
Epson suggested I use the "safely remove hardware" icon on the task bar, but
I dont have such an icon.
Does anyone have any suggestions?
Del

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

On Thu, 12 Aug 2004 23:57:45 GMT, "William Elden Wiley"
<dwiley@telus.net> wrote:

>I just got an Epson RX500 All-in-one

My heartfelt sympathy!

>and if I turn it off my computer screen
>freezes.

Uh-huh.

>The All-in-one is connected by aUSB1 port. I'm running Windows ME.
>Epson suggested I use the "safely remove hardware" icon on the task bar, but
>I dont have such an icon.

I think that's Windows XP they're talking about.

>Does anyone have any suggestions?
>Del

1. Return the epson and buy a Canon.
2. Buy separate items - not an all in one.
3. Click START, SETTINGS, CONTROL PANEL, ADD/REMOVE PROGRAMS and then
remove the relevant hardware from the list. Then follow the
installation instructions again, to the letter.
4. If number 3 doesn't work, see #1 & #2. : )

Allan.