Question Computer screen issues

OwlBarn

Prominent
Mar 30, 2019
9
0
510
0
Hello, everyone, I come in dire need of help... My issue is (since 3 days ago) my computer (laptop MSI GE62 6qd apache pro) has been having issues displaying UI and (showing me multi colored, pixels and moving black pixels in the UI, as well as characters being some seen as "glitchy", It also goes black at random times (being able to see the cursor), lags (but if I click on things while on the black screen it will do it, so I gets its random delays?), I have tried updating/downgrading my OS and Graphics.
The only thing that seems to make it all run okay, is to use the pc in Safe Mode. I just did 2 cleans to my pc (one just basic reset and then a complete one) and these issues still persist. I am at my wits end and I can't afford sending it right now to a shop. ANY help would be more than welcome.

EDIT: I finally found the culprit, It was my Intel Graphics(530), after Deactivating it, my pc works fine again! (well not as well without the Intel)...
Tried putting a downgrade version, but no dice, so far. Again, open to any suggestion!
 
Last edited:

Colif

Win 10 Master
Moderator
that could be a physical fault in laptop and not a windows problem

Safe mode working could mean its drivers but its also less stressing on hardware as well.
Your laptop uses Intel & Nvidia, Intel for desktop and Nvidia for more graphically intense situations, so where were the glitches? desktop or games?

try running this and see if any updates - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

tried running off a ubuntu live USB and see if you have similar problems in it? would tell us if problem is windows or something else - https://itsfoss.com/create-live-usb-of-ubuntu-in-windows/
 

OwlBarn

Prominent
Mar 30, 2019
9
0
510
0
that could be a physical fault in laptop and not a windows problem

Safe mode working could mean its drivers but its also less stressing on hardware as well.
Your laptop uses Intel & Nvidia, Intel for desktop and Nvidia for more graphically intense situations, so where were the glitches? desktop or games?

try running this and see if any updates - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

tried running off a ubuntu live USB and see if you have similar problems in it? would tell us if problem is windows or something else - https://itsfoss.com/create-live-usb-of-ubuntu-in-windows/
I tried it with the graphics card off (deactivated and uninstalled) still have me issues, drivers were all fully updated.
Haven't tried with games (why would I with it going randomly to black screen and the visual lags), but videos like youtube are fine (screen thing still happens) and can view them without the weird pixels (they mostly happen in UI elements
 

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