Question Computer screens turn black and computer restarts ?

Dec 3, 2022
2
0
10
0
I play a game called Apex Legends and either every day or every couple of days, both of my computer screens will turn black in the middle of playing regardless what I'm doing and the computer lights stay on the entire time and I hold the power button down to fully shut it off and then turn it back on to get back into Windows and start gaming. I don't know what the source of the issue is, it will just happen randomly when playing games.

SPECS:
Motherboard: ASRock Z390 Pro4
CPU: Intel Core i7 9700k
Graphics Card: NVIDIA 2070
RAM: GSkill Trident Z Rgb 32Gb
AIO: Kraken X53
SSD: Samsung 970 Evo Plus 1Tb
HDD1: Seagate Barracuda 2Tb
HDD2: WD Blue 1Tb
OS: Windows 10 Home
Monitor 1: ASUS TUF GAMING 240Hz
Monitor 2: HP 27f
PSU: EVGA 850W Supernova
Case: NZXT H510 Elite

Bios version is 4.50 and the power supply is only 2 years old if that.

Edit:
I have also checked my temps and all of my temps are normal. I think it is a driver that is causing this issue.
 
Last edited:

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list them like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please include the age of the PSU alongside the make and model of the unit. BIOS version for your motherboard at this time?

I have also checked my temps and all of my temps are normal.
You might want to show a screenshot of HWMonitor when the system is idling and when taxed.
 

ASK THE COMMUNITY

TRENDING THREADS