Hello,
1st PROBLEM:
Really frustrated over here and trying to get some help.
When i'm playing csgo for long time or Heavy games such a Metro Exodus or Mafia Definitive Edition for an hour (Medium Graphic Settings), or Heaven Benchmark, it will randomly (and without warning) completely shut down the entire computer.
It doesn't happen immediately when launching Games, depended on Game and the time i'm playing. No predictability to it.
I have updated all the drivers (Ryzen Master,AMD Radeon, Bios, Windows, etc.)
I've tried to turn off all of the RGB to avoid heat in case, and I opened case panel/door due to no cooling system
I've recorded my PC stats before shut down via MSI Afterburner [Image] while I was playing Mafia Definitive Edition
when it shutdown I can turn it on if I unplug the PSU cable and turn off PSU for a minute ! otherwise it won't turn on
PC shut down quicker if I turn on AMD Instant Replay for Youtube game highlights and the point is I've worked with Adobe Premier but didn't experience any shutdown while exporting !
I didn't assemble myself and i'm not sure that my CPU is OC or not ?!
------------------------------------------------------------------------------------------------------------------
2nd PROBLEM
Sometimes when i touch my case like the top of it, the screen will disappear and I need to restart my Computer (Can hear sound through my headphone but no SCREEN)
I've had this problem with my previous monitor and current monitor (upgrade from 60Hz to 144hz)
previous: Samsung SyncMaster 2233SN
now: BenQ XL2411P 144Hz
Any thoughts or similar experience help would be greatly appreciated!
PC specs
CPU : AMD Ryzen 5 2600X
GPU : Radeon RX VEGA 56 GAMING OC 8GB
MOTHERBOARD : Asus TUF B450-PLUS GAMING
RAM : GeIL Super Lucier RGB SYNC (DDR4-3000Mhz) 16 GB
SSD : XPG SX6000 Lite 256 GB M.2-2280 NVME
HDD : Hitachi Deskstar 500 GB 3.5" 7200RPM
CASE : Cooler Master CM 590 III ATX Mid Tower
POWER : Cooler Master MWE Gold 650W
HEADPHONES : Logitech G230
MOUSE : A4Tech OP-540NU
KEYBOARD : Beyond BK-2350
1st PROBLEM:
Really frustrated over here and trying to get some help.
When i'm playing csgo for long time or Heavy games such a Metro Exodus or Mafia Definitive Edition for an hour (Medium Graphic Settings), or Heaven Benchmark, it will randomly (and without warning) completely shut down the entire computer.
It doesn't happen immediately when launching Games, depended on Game and the time i'm playing. No predictability to it.
I have updated all the drivers (Ryzen Master,AMD Radeon, Bios, Windows, etc.)
I've tried to turn off all of the RGB to avoid heat in case, and I opened case panel/door due to no cooling system
I've recorded my PC stats before shut down via MSI Afterburner [Image] while I was playing Mafia Definitive Edition
when it shutdown I can turn it on if I unplug the PSU cable and turn off PSU for a minute ! otherwise it won't turn on
PC shut down quicker if I turn on AMD Instant Replay for Youtube game highlights and the point is I've worked with Adobe Premier but didn't experience any shutdown while exporting !
I didn't assemble myself and i'm not sure that my CPU is OC or not ?!
------------------------------------------------------------------------------------------------------------------
2nd PROBLEM
Sometimes when i touch my case like the top of it, the screen will disappear and I need to restart my Computer (Can hear sound through my headphone but no SCREEN)
I've had this problem with my previous monitor and current monitor (upgrade from 60Hz to 144hz)
previous: Samsung SyncMaster 2233SN
now: BenQ XL2411P 144Hz
Any thoughts or similar experience help would be greatly appreciated!
PC specs
CPU : AMD Ryzen 5 2600X
GPU : Radeon RX VEGA 56 GAMING OC 8GB
MOTHERBOARD : Asus TUF B450-PLUS GAMING
RAM : GeIL Super Lucier RGB SYNC (DDR4-3000Mhz) 16 GB
SSD : XPG SX6000 Lite 256 GB M.2-2280 NVME
HDD : Hitachi Deskstar 500 GB 3.5" 7200RPM
CASE : Cooler Master CM 590 III ATX Mid Tower
POWER : Cooler Master MWE Gold 650W
HEADPHONES : Logitech G230
MOUSE : A4Tech OP-540NU
KEYBOARD : Beyond BK-2350
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