Question Computer shuts down everytime I open Zoom

doxel12

Commendable
Mar 14, 2020
6
0
1,510
Hi today I've tried to troubleshoot my computers problem but I can't figure it out myself it seems.

It started with me trying to join my first Zoom call today, and my computer froze and then blue screened with the DPC WATCHDOG VIOLATION.

Since then any time I try opening Zoom, it wouldn't open and my computer crashed. I tried to reinstall Zoom, but when I downloaded and try to reinstall Zoom my computer also froze and crashed.

I've had my computer blue screen before, but not like this.

I checked event viewer and I got Event 17, WHEA-Logger like hundreds of times:

A corrected hardware error has occurred.

Component: PCI Express Upstream Switch Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x2:0x0:0x2
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:pCI\VEN_1022&DEV_43B2&SUBSYS_43C61849&REV_02

I also got event 10016 Distrubted COM and a Service Control Manger 7000 event, I'm not sure if those are relevent either.
 

doxel12

Commendable
Mar 14, 2020
6
0
1,510
A corrected hardware error has occurred.

Component: PCI Express Upstream Switch Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x2:0x0:0x2
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:pCI\VEN_1022&DEV_43B2&SUBSYS_43C61849&REV_02

(idk why it did emojis lol)
 

PsychoPsyops

Distinguished
Mar 31, 2014
589
66
19,090
I wouldn't use zoom if you could help it. It is highly unsecure and possibly developed by russians. I say the latter, because I can't imagine anyone else would be able to create such a cheap, dodgy app with such an infrastructure capable of handling all that it has at once.