Computer shuts down when playing Mass Effect: Andromeda

N0x Aeterna

Honorable
Feb 1, 2015
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My best guess is my 2 year old 850W PSU. I've run stress tests on separate components(Prime95 and Furmark), and no crashes. I cannot figure out why this game is shutting my computer down.

ASROCK X99 EXTREME 4 3 WAY SLI CROSSFIRE
INTEL I7-5820K
ASETEK 550LC 120MM WATERCOOLER
WD BLACK2 DUAL DRIVE 2.5" 120GB SSD W/ 1TB HDD
4x CORSAIR VENGEANCE 4GB DDR4 2400 MHZ QUAD CHANNEL
CORSAIR CS850M 80PLUS 850W CSM SERIES GOLD
GTX 1080

Any advice is vastly appreciated. My next step is borrowing components and continuing testing.

Regards
 
Solution
I do not see anything wrong with your hardware. The game is a BUG LAND at the moment. if possible try to record the CPU and power usage when running the game, u can use MSI after burner for it. Worst I can see, this game is drawing more power than your PSU can give, but that is little unlikely as 800 W is more than enough.
That's a very low quality PSU. Prime only stresses the CPU and Furmark either gpu or CPU. I expect Mass Effect is stressing both the CPU and the GPU (max wattage scenario) and the PSU can't handle it. You have a very nice system, I wouldn't risk it on such a low quality PSU.
 

N0x Aeterna

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Feb 1, 2015
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I'll try to reinstall, the game.

As for the PSU being poor quality, I guess I had no idea. The reviews didn't say "this PSU is terrible."
 

asheesh1_2000

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May 13, 2010
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18,810
I do not see anything wrong with your hardware. The game is a BUG LAND at the moment. if possible try to record the CPU and power usage when running the game, u can use MSI after burner for it. Worst I can see, this game is drawing more power than your PSU can give, but that is little unlikely as 800 W is more than enough.
 
Solution

Ricecream_

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Aug 11, 2015
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omg so i was having this issue with my 1080 sli setup. problem for me was both cards were powered using 1 pcie 6+2 with 2 heads. put both cards on there own power cable and problem solved. i was reading that the game draws a rediculous amount of power and some people had to underclock there cards to run it. I dont know if this helps but i wanted to get this solution out there for more people.