Hey! I recently got a new computer, (2 months ago, through cyberpowerpc)
Slowly, over the course of about 90 days the graphics card became more and more erratic and it was determined to be faulty, I got a replacement in and I'm no longer getting the artifacting issues I was before...however...
When I play certain games (Planet Zoo and Divinity: Original Sin 2 specifically) after 10-15 minutes (even just on the menus!) my computer will just shut down and refuse to turn back on unless I unplug it first. I get no error/BSOD and I can see nothing in the event logs except an unexpected shut down.
Other intensive (in other ways) games such as modded minecraft and surviving mars work perfectly fine with no issues. I've monitored the internal temperatures and that doesn't seem to be the issue.
(If its relevant, I used a gpu from my old pc for a while as I was waiting for the replacement to arrive)
Here's the details on my system;
Slowly, over the course of about 90 days the graphics card became more and more erratic and it was determined to be faulty, I got a replacement in and I'm no longer getting the artifacting issues I was before...however...
When I play certain games (Planet Zoo and Divinity: Original Sin 2 specifically) after 10-15 minutes (even just on the menus!) my computer will just shut down and refuse to turn back on unless I unplug it first. I get no error/BSOD and I can see nothing in the event logs except an unexpected shut down.
Other intensive (in other ways) games such as modded minecraft and surviving mars work perfectly fine with no issues. I've monitored the internal temperatures and that doesn't seem to be the issue.
(If its relevant, I used a gpu from my old pc for a while as I was waiting for the replacement to arrive)
Here's the details on my system;
- Windows 10 64bit
- RAM: 32GB (16GBx2) Corsair Vengeance
- MOTHERBOARD: ASUS TUF X470-Plus Gaming AM4 ATX w/ RGB, USB 3.1, Realtek LAN, 2 PCIe x16, 3 PCIe x1, 6 SATA3, 2 M.2 SATA/PCIe
- CPU: AMD Ryzen 5 3600 3.6GHz [4.2GHz Turbo] 6 Cores/ 12 Threads 35MB Cache 65W Processor
- PSU: 800 Watts - Standard 80 Plus Gold Certified Power Supply
- GPU: AMD Radeon RX 570 4GB GDDR5 Video Card