[SOLVED] Computer turning itself off during "batch processing"

LDAsh

Prominent
Feb 7, 2020
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I have an unusual problem. Heavy 3D games run fine, I even had a mistake where a program I made was infinitely launching itself, creating hundreds of entries in my Task Manager. My PC slowed down to a crawl, but never turned itself off.

However, certain things like when I used XnView or ImageMagick to batch-process images, after a while, my PC will just shut itself off instantly. I check my temperatures and nothing seems unusual. I think I can safely rule out my CPU or GPU temperatures causing this.

I have no idea what else I could be looking at. Maybe it's a power issue, from the HDD? Maybe a HDD health issue? Would something like that cause a whole system to just power off? Never had this problem before.

Any advice appreciated.
 
Solution
Try the easiest trouble shooting first. Turn off sleep mode, turn off fast start, turn off screen saver mode, try using high performance in windows power setting while doing the batch work. When you turn on computer, go to bios window and leave it on for a while. If it doesnt power off in bios then you probably need to check your windows files. If it does shut off in bios then you have a hardware problem.
Try the easiest trouble shooting first. Turn off sleep mode, turn off fast start, turn off screen saver mode, try using high performance in windows power setting while doing the batch work. When you turn on computer, go to bios window and leave it on for a while. If it doesnt power off in bios then you probably need to check your windows files. If it does shut off in bios then you have a hardware problem.
 
Solution
When posting a thread of troubleshooting nature, it's customary to include your fulkl system's specs. List them like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

Out of curiosity, can you state where you sourced the installers for the app's from?
 
When posting a thread of troubleshooting nature, it's customary to include your fulkl system's specs.
desktop:-
Motherboard: BioStar A880G+
CPU: AMD Phenom II X4 840
GPU: NVIDIA GeForce GTX 660
Ram: 2X 4GB DDR3
HDD: Western Digital SATA2 500GB
OS: Win7 Ultimate x64 b7601

laptop:-
Motherboard: Lenovo ThinkPad X200 Tablet
CPU: Intel Core 2 Duo SL9400
GPU: Intel GMA 4500(M)(HD)
Ram: 2X 1GB DDR3
HDD: Seagate SATA2 160GB
OS: Win7 Ultimate x64 b7601



Out of curiosity, can you state where you sourced the installers for the app's from?
www.imagemagick.org and www.xnview.com



Try the easiest trouble shooting first. Turn off sleep mode, turn off fast start, turn off screen saver mode, try using high performance in windows power setting while doing the batch work. When you turn on computer, go to bios window and leave it on for a while. If it doesnt power off in bios then you probably need to check your windows files. If it does shut off in bios then you have a hardware problem.
I've had this system on for days at a time and didn't notice any freezing or power-off. Everything I can possibly set to high performance is set. It's only during certain processing activity like stated in the original post. I considered it might be a RAM issue but then heavy 3D gaming should give me the same result. I can only imagine it's the HDD but like I said, I've never even heard of this happening before.

As a point of interest - I can do (most of) these things on my laptop, although it takes about 100X longer, it doesn't cause any problems. Only my desktop is experiencing sudden power-off, so it's not a software issue.
 
magick.exe was at 50% CPU (with 48% idle) and about 150MB RAM. The HDD only gets used at the end of certain procedures, to dump the output, with the rest happening in RAM. Other issues may use more CPU, but then again, plenty of stuff I do can max it out and won't power-off. I'm going to partition and make a fresh install of Windows and try there, just to rule out corrupt system files. But again, never heard of that causing an outright power-off.