Computer turns on and shuts down on itself repeatedly.

ASDFG56

Honorable
Jul 13, 2013
3
0
10,510
My computer would initially turn on and off by itself back in August. Then, following an idea from a friend, I looked for and found some dust attached to the power button-supply connection inside. The turning on and off by itself stopped for about a week. Then, it turned on by itself again while I was sleeping, waking me up. I got up, flipped the power supply switch off, and went back to sleep. The next morning, I tried turning it on. It went on for about 5 minutes and then shut down on itself. I looked at the Dr. Debug, and found error code "04", signifying a RAM problem. I pulled out both to test them individually, and thought I found both to be nonfunctional. So I shrugged, thought I need new RAM sticks, and left for school. When I got home I found my computer on by itself again, in sleep mode. I turned it on, and was able to use for about 3 hours before it shut down on itself again. I used my parents' computer to order RAM sticks #2, which lasted again about A week with no problem. Now it shuts down on itself again, displaying Dr. Debug code "04", some times just as if I flipped the power supply switch off. So, Tom's hardware, what's making my computer turn on and shut down by itself? It is a RAM problem (which is why this thread is under memory)? Is it overheating? Is it dust? Or it it something else entirely(like a software or OS (Windows 8)issue?
My build is as follows;
Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813157316
CPU: http://www.newegg.com/Product/Product.aspx?Item=N82E16819106001R
GPU: http://www.newegg.com/Product/Product.aspx?Item=N82E16814202011
RAM 1: http://www.newegg.com/Product/Product.aspx?Item=N82E16820220692
RAM 2: http://www.newegg.com/Product/Product.aspx?Item=N82E16820231544
Case: http://www.newegg.com/Product/Product.aspx?Item=N82E16811129066
Power supply: http://www.newegg.com/Product/Product.aspx?Item=N82E16817139026
 
Solution
Try with just one set of DRAM by itself - if OK then try with only the other set - if both work OK by themselves then problem may be that you're mixing sticks, which isn't a good idea, even with exact same model - let alone mixing different brands, different freqs, different timings, etc that's asking for problems...can try the sticks together at 1600, 9-9-9-27, 2N or 2T, 1.6 and raise the CPU/NB voltage to 1.22

clutchc

Titan
Ambassador
The first thing that comes to mind (after reading all the fixes you tried already) is the MB is failing. But try this first. Disable any sleep mode you may be using in both Win8 and BIOS. See if that makes any change. Did you build this PC?
 

ASDFG56

Honorable
Jul 13, 2013
3
0
10,510


I did make my PC. I'll disable the sleep mode in Windows 8 and the BIOS and see what turns up.
 

Tradesman1

Legenda in Aeternum
Try with just one set of DRAM by itself - if OK then try with only the other set - if both work OK by themselves then problem may be that you're mixing sticks, which isn't a good idea, even with exact same model - let alone mixing different brands, different freqs, different timings, etc that's asking for problems...can try the sticks together at 1600, 9-9-9-27, 2N or 2T, 1.6 and raise the CPU/NB voltage to 1.22
 
Solution

whoislp

Reputable
Jun 9, 2015
4
0
4,510
For anyone having this problem, I came across a solution. After I bought a 4-pack of G.Skill Ripjaws Z (32gb total), my PC experienced the same issue. What I did was only install one stick (into slot 1), and powered the machine to the BIOS. I then loaded the default settings, then saved & restarted. After the reboot, I shut down the PC, and installed the other 3 sticks. I then was able to power on the PC without issue. If you have an EZ Tuning feature in your BIOS, I recommend you use it after you know that your PC successfully boots up.

Yes, the issue can also be the result of a bad mobo or bad ram, but you should always try loading the default settings in your BIOS to see if it works out for you. I know it's a late response, but hope it helps anyone strolling across this thread via Google or what not.
 

Taylor_1

Reputable
Aug 19, 2015
1
0
4,510
Hi, I just recently started having this issue yesterday...never has my computer had issues before. My computer has started to have lag issues...I play world of Warcraft, and up until yesterday it has ran extremely smooth, having no issues what so ever. Now, I cant even play for 20 min without the computer essentially shutting itself off. Don't know why. If you could email me at taygoudy@yahoo.com I would appreciate it a lot. thank you
 

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