Question Computer unable to boot past 6A

[YoyoNeedsANewName]

Hey guys,

Hoping to find some help with my issue. My computer seems unable to boot. It seems to get stuck on the error code 6A (Asus Maximus Hero [iv Or vi]).

According to the manual it is getting stuck on "6A - System Agent DXE SMM initialization is started". Its not even able to get to the BIOS page. Ive tried taking out 1 of the RAM sticks but no luck.

I'm not sure what else to do, so hoping you guys have some troubleshooting tips to help me out.

Any advice is appreciated, cheers

 

[Darkbreeze]

Have you installed new hardware, different drivers or updated the operating system recently, just prior to these problems beginning. Even though Windows update?

DXE is the driver execution environment where most of the system initialization happens, and the 6A code is related to that so the system is PROBABLY hanging on a driver when it tries to load. That could be because that component has a problem, or because the driver for that component has a problem or because the operating system is having a problem WITH that driver or component.

 

[YoyoNeedsANewName]

The issue has been going on for a few months but when its happened before it usually turned on and got past the error after trying to restart it a couple times. But now it just keeps giving me the 6A everytime I try to turn it on. About a month ago I did try to reinstall the OS through the windows restart option in the settings and that fixed it for a bit but then the issue resumed.

 

[Darkbreeze]

What Windows version are you running? Windows 10?

Where are your memory modules or module currently installed? They should be in the second and fourth slots over from the CPU socket for two modules or in the second slot away from the CPU if only one module is installed. Those are the A2 and B2 slots (Called DDR4_1 and DDR4_2 on some boards). Make sure you have your memory installed in the correct slot or slots.

You might also try resetting the BIOS to see if that has any effect, which it might. Do that after making sure the memory is installed correctly.

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.


Also, it would be helpful to know ALL of your hardware specifications including CPU, motherboard, memory kit model, EXACT power supply model number, etc.

 

[YoyoNeedsANewName]

It's running on Windows 10, unsure on update version as it can't boot. I'm pretty sure these are the exact hardware:
CPU: i7 4770k
Memory: Vengence DDR3 8gb 2 sticks
PSU: Corsair AX860
Mothetboard: Asus Maximus Hero VI
The memory sticks are in the 2nd and 4th slot already. Should I go ahead and reset the CMOS?

 

[YoyoNeedsANewName]

I've gone ahead and down the CMOS reset. It is now interchangung between 98 and 6A each time I restart the computer.

 

[Darkbreeze]

How long has that AX860 been in service?