Question Computer with GeForce RTX 2070 Super become extremely loud, turns off computer once starting to stream in OBS.

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MickeymouseisZelda

Commendable
Dec 1, 2022
8
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1,510
Hello everyone!

My friend recently gave me his old gaming desktop, he wasn't sure if it worked or not. I booted it up today, launched Marvel Rivals and I was able to play completely fine. Once I selected Start Streaming from OBS, the game loads for about 2 seconds, the computer crashes and the graphic card starts yelling. I am not certain but it appears the temperatures are okay, the highest being 72c on one of the cores.

I went to the event viewer and got this after the crash:

Event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed or lost power unexpectedly."​

If there is any additional info needed, please let me know. Thanks!

Here is the computer shutting off:
https://imgur.com/a/Uhqi8ms
View: https://imgur.com/a/Uhqi8ms


Specs:
-Windows 10
-Intel Core i7-9800k CPU @ 3.60z 3601 MHz, 8 Core
-Gefore RTX 2070Super
-16GB of Ram
 
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Specs:
-Windows 10
-Intel Core i7-9800k CPU @ 3.60z 3601 MHz, 8 Core
-Gefore RTX 2070Super
-16GB of Ram
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

-Intel Core i7-9800k CPU @ 3.60z 3601 MHz, 8 Core
You're sure you didn't mean to mention an i7-9700K?
 
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Lutfij said:
CPU:- Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3601 Mhz, 8 Core(s), 8 Logical Processor(s)
CPU cooler: Not sure if I have one, please let me know how I can get this info
Motherboard: BaseBoard Product Z390 Phantom Gaming 4-CB
Ram: 16GB (Please let me know how to get the exact name)
SSD/HDD: Model ADATA SX6000LNP
GPU: Geforce RTX 2070Super
PSU: Working on getting this (will update)
Chassis: BaseBoard Manufacturer ASRock
OS: Windows 10
Monitor: Asus
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time: It says it was built in 2023 but I dont believe it was used that often.
Click to expand...

Below is the system info, maybe this will have info needed:
https://imgur.com/NLB8dOg
View: https://i.imgur.com/NLB8dOg.png


Let me know if there is any additional info needed.
 
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Also check your reliability monitor by simply searching for it after pressing the windows key. Look for hardware errors and such, as they point you somewhat into a direction. In the windows event viewer you will most likely find more information though. Same principle as to how to open it.
 
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It also seems like this might be an issue with Marvel Rivals, I loaded up two other games and it seem to run fine.

So maybe the computer is over-heating with Marvel Rivals?

Edit: So it just appears to be Marvel Rivals that is the issue. I can play for half a game, then it either crashes the game or shuts the computer off.
 
Last edited:
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