Hi,
There was an issue almost exactly the same listed about a year ago on here (http://www.tomshardware.com/forum/310379-28-computer-recognize-keyboard-mouse).
I have an issue with a desktop that won't recognize my keyboard or mouse. I start up the computer and the monitor goes through the boot process just fine when I it gets to the logon screen. When I try to move the mouse to the button to logon, it doesn't respond. I try to hit "Enter" on the keyboard and nothing. I tried switching keyboards, two different types of wireless keyboards, both of which I scavenged from other computers through the house that work both before and after my test, and still no go. I tried switching the wireless mouse, both of them worked fine before and after the test. I then tried a wired keyboard and mouse. Oddly enough, when I plugged them in the lights on the keyboard lit up and the same for the optical mouse .... thus making me believe that there is power going to the keyboard and mouse. I tried all kinds of combinations, such as plugging the keyboard into the computer via the round, pinned plug and also via usb (I have adapters). I tried it so that they plugged in via their native usb or pin combination and then switched ... every which way conceivable.
In addition, I switched the monitor. The monitor works elsewhere and I get the same screen when I boot up w/ the other monitors.
Okay, that would lead one to believe that since it is not a power issue, it would be a motherboard issue. However, all the other computers on the network recognize my two hard drives and the two DVD drives on that now seemingly defunct computer. I can access the files in the hard drives.
As such, that would lead me to believe that it is not a motherboard issue.
Now, as per the suggestions on the previous thread and just by logic, the best thing to do would be log into BIOS, however, if I cannot get past the log in screen and/or push any of the function buttons to bypass the normal boot procedure, how do I fix this issue?
How can I get this computer to recognize the mouse and keyboard?
Any help is greatly appreciated.
Andy
There was an issue almost exactly the same listed about a year ago on here (http://www.tomshardware.com/forum/310379-28-computer-recognize-keyboard-mouse).
I have an issue with a desktop that won't recognize my keyboard or mouse. I start up the computer and the monitor goes through the boot process just fine when I it gets to the logon screen. When I try to move the mouse to the button to logon, it doesn't respond. I try to hit "Enter" on the keyboard and nothing. I tried switching keyboards, two different types of wireless keyboards, both of which I scavenged from other computers through the house that work both before and after my test, and still no go. I tried switching the wireless mouse, both of them worked fine before and after the test. I then tried a wired keyboard and mouse. Oddly enough, when I plugged them in the lights on the keyboard lit up and the same for the optical mouse .... thus making me believe that there is power going to the keyboard and mouse. I tried all kinds of combinations, such as plugging the keyboard into the computer via the round, pinned plug and also via usb (I have adapters). I tried it so that they plugged in via their native usb or pin combination and then switched ... every which way conceivable.
In addition, I switched the monitor. The monitor works elsewhere and I get the same screen when I boot up w/ the other monitors.
Okay, that would lead one to believe that since it is not a power issue, it would be a motherboard issue. However, all the other computers on the network recognize my two hard drives and the two DVD drives on that now seemingly defunct computer. I can access the files in the hard drives.
As such, that would lead me to believe that it is not a motherboard issue.
Now, as per the suggestions on the previous thread and just by logic, the best thing to do would be log into BIOS, however, if I cannot get past the log in screen and/or push any of the function buttons to bypass the normal boot procedure, how do I fix this issue?
How can I get this computer to recognize the mouse and keyboard?
Any help is greatly appreciated.
Andy