Computer won't recognize my Maxor OneTouch III hard drive

WakaBam46

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Oct 12, 2014
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So I had this Maxor for like 4 or 5 years and some how lost the power cable during a move. When i finally am able to remember to buy a cable and power cable, the computer won't recognize it. It shows up on the device manager but that's it. Tried finding the software for this but ever since Maxor got bought up and merged with Seagate, can't find any software to help me. It clicks when turned on but that's it.

Any of you guys know how I can solve this other than ripping out the damn thing open?
 
Solution
the drives in windows disk management will say disk 0, disk 1/disk 2/ disk 3.
look to see if any of the disks have one or more partions that add up to 200g.
http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/onetouch/

WakaBam46

Reputable
Oct 12, 2014
41
0
4,530


I just checked it and I can't see it at all. Nothing in the 200 gig size. I also noticed that it says driver error on the device manager.
 
the drives in windows disk management will say disk 0, disk 1/disk 2/ disk 3.
look to see if any of the disks have one or more partions that add up to 200g.
http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/onetouch/
 
Solution
Hi there WakaBam46,

That is unpleasant. :(

The first thing you need to double check is whether you are using the same/identical cables to the original ones.
Apart from that, I would say that you don't really need additional software so your external drive gets recognized. In order to see if this is a driver related issue or not, you can just attach the drive to another system and see if it will get recognized.

As smorizio mentioned, you need to check Disk Management. It would be really helpful if you could provide a screenshot of it.

I guess it will not hurt to try to access it with some data recovery software: http://www.tomshardware.co.uk/forum/id-1644496/lost-data-recovery.html

Keep in mind that if the drive has some sort of proprietary connectors, you may not be able to attach the drive internally if you take it out of the enclosure.

Let us know how this goes,
D_Know_WD