Computer won't shut down/turn off.

Tiffanylaw

Reputable
Oct 26, 2014
2
0
4,510
0
Hi, I own a Lenovo X1 Carbon with Core i5 bought last year in October.
Recently I have encountered that my computer won't shut down and the screen turns black but the engine is still running. I have no choice but to force shut down by long pressing the power button.
please help! :(
 

Tiffanylaw

Reputable
Oct 26, 2014
2
0
4,510
0


Selecting the actual shutdown in the OS menu not the power on/off button. :(
 

tarunkumar2

Honorable
Dec 11, 2013
122
0
10,760
29
if its Win 7 then kindly check the default action for the power button, as , at times that button can b assigned to a different option like sleep or hibernate. kindly correct that and check if it works after the correction
 

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